Salon Stylist

Hair Stylist Skills and Qualifications:

• Strong foundation and passion for hair with at least five years of work experience as a Hairstylist, Hairdresser, Colorist, or similar role
• Proficiency in hair straightening and curling methods, using hot irons and curlers
• Must have customer service experience, knowing how to properly greet in-person and over the phone
• Must understand the importance of "upselling" and building rapport with clients.
• The ability to communicate compassionately with customers and understand a look they want, even if they don’t know the technical terms for a certain style.
• Hands-on experience with various coloring techniques.
• Experience using different types of scissors, trimmers, and other tools to create hairstyles.
• An understanding of the different types of hairstyles a person can request and how to properly achieve those looks without damage.
• A willingness to learn about new styles and techniques that prevent damage and increase long-term client hair health.
• Excellent communication skills with clients and staff; showing accountability for being clear, direct, and professional at all times.
• Ability to stand for long hours while keeping a positive attitude.
• Ability to take initiative and go above and beyond the Standard Operating Procedures

Duties and Responsibilities:

• Ability to engage customers and identify their preferences by asking pointed questions that help you build rapport and execute the client's desired style
• Form bonds with loyal customers and remember their hairstyle preferences; upselling products that are used to create their desired style and increase their hair health
• Consult customers about styles and colors and apply hair care products, like treatment oils and masks
• Communicate with customers to understand their exact needs, and apply previously acquired knowledge to recommend the best styles for clients.
• Give clients advice on how to maintain a hairstyle or look and explain the best strategies used to maintain hair health and why it’s important to keep in mind.
• Ensure that all customers leave our salon invigorated, refreshed, and satisfied with our services and feel happy with their new looks.
• Cross-sell/Upsell hair care products or services, when appropriate
• Must be up-to-date with industry trends (Syles, Health, Maintenance, etc.)
• Properly cut, trim, and shave hair using basic and advanced techniques and professional equipment while keeping the area and client clean