Customer Services Representative

L&E Research is looking for folks with great people skills.

We have been lauded by Carolina Parent and The Business Journal for how great we are to work with and how family friendly and flexible we are.

This is a part time position in which employees work an average of 10-25 hours per week in pairs hosting our marketing research clients and focus group participants at our Columbus focus group facility.

Work hours/days change weekly depending on when our clients are doing research. We are looking for daytime shift workers with flexible availability.

RESUME REQUIRED.

ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED.

DUTIES

The most important duty is to be sure our clients are taken care of, which includes producing DVD and/or digital video/audio recordings of their focus groups/interviews. Other duties include basic office duties like making copies, serving food and cleaning up the kitchen, greeting clients and participants, answering the phone, basic computer work, and keeping the facility neat and welcoming.

QUALIFICATIONS

- Good people skills, a gracious personality, and enjoy working on a team

- Intermediate to advanced knowledge of recording equipment (DVD, DVR, audio, video streaming) and computers (email, Excel, Word)