Office Assistant - Full-time / Part-time

We have a part-time/full-time opening for a Office Assistant.

Must be able to work various shifts per week.

• Be authorized to work in the United States.
• Must have reliable transportation.
• Background check required.

Servpro of South San Francisco/San Bruno is a fire and water emergency cleaning and restoration company. We are a 24 hour, 365 day a year emergency service company.

Job Summary: Perform customer service activities, job and crew scheduling, prepare correspondence and file documents, complete job briefings and job file actions. Create and follow invoices control. Perform customer call-backs to ensure satisfaction with work performed.

Job Brief Preparation.
Prepare all forms and paperwork for day's jobs
Job File Management.
Complete job forms and file them in job file folders.
Track jobs and communicate requests and problems to the appropriate person.
Perform job completions. Verify invoice totals. Follow up with customer service
Close job files. Ensure billing and customer satisfaction follow up

Customer Service.
Monitor customer satisfaction.
Accounts Receivable Monitoring
Follow up of accounts receivable payment.
General Office Duties.
Receive and distribute incoming mail.
Other Responsibilities as necessary.

Software used:
Xactimate
Quickbooks
Excel
Microsoft
Ipad