Live Goods Manager - Full-time / Part-time

About Eastern Shore Ace Hardware - We are truly The Helpful Place. If you like helping customers find things they need, working as a team, and staying busy throughout the workday, we’re an excellent fit for you.  Our Spanish Fort location is celebrating our 8th year serving the community. Our Daphne location opened for business in June of 2023 and is already established as a welcome alternative for customers living south of interstate 10.  Both locations offer convenience, helpful associates, and a positive shopping experience.

General Summary
The most important task for our employees is helping our customers find the items they need.  In addition, Sales Associates assist in the receiving, stocking, and pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. 

Essential Duties & Responsibilities – Live Goods Manager
•	Selection and purchasing of live plant inventory.
•	Creative merchandising of plants and associated products both indoors and outside
•	Timing – planning and transitioning product selection weekly, monthly, seasonally.
•	Advise customers regarding local plant and lawncare, landscaping, and gardening.
•	Training of Store Associates.
•	Relationships with vendors and local growers.
 
Customer Service:
•	Provide a positive representation of Eastern Shore Ace Hardware.
•	Proactively assist customers in solving problems.
•	Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
•	Possess a friendly outgoing demeanor, work well with customers as well as associates.
•	Ensure all pages and calls are answered promptly, courteously, and effectively.
•	Possess strong product knowledge and knowledge of store layout and location of products.
•	Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:
•	Assist in creating a positive, professional, and safe work environment.
•	Assist with receiving, checking in and stocking of merchandise throughout the store.
•	Assist with maintaining back stock levels.
 •	Assist with merchandise resets through the store.
•	Provide assistance with price changes, special orders, and special customer needs.
•	Ensure signage is current throughout the store.
•	Operate forklift with proper training.
•	Communicate any merchandising, cost control or sales idea to General Manager.
•	Participate in store meetings.
•	Be professional in appearance and actions.
•	Perform all other duties as assigned.

Helpful and friendly attitude combined with thorough knowledge of local plant varieties and how to care for them.  Familiarity with local growers is a plus.

Presently we offer live goods from March through June.  During offseason this position would support other areas of the stores while managing a smaller assortment of live goods.