Parts Sales Specialist

The Parts Counter Salesperson’s primary responsibility is to effectively and efficiently sell parts and engage in the general operations associated with our parts business.  Additional duties include maintaining a professional retail sales environment, promote customer satisfaction, and contribute to the team’s overall success.

 

Specifically, the Parts Counter Salesperson is accountable for:

 

Ø  Greeting walk-in and phone-in customers in a friendly way, professionally qualifying their parts needs, and differentiating Rigg’s from our competitors by providing excellent customer service.

Ø  Selling parts to customers

Ø  Keeping parts inventories stocked and inventory correct in our computerized business system

Ø  Performing inventory audits

Ø  Contacting customers regarding parts availability

Ø  Clean, well organized, and stocked Parts & Service counter and Parts displays

 

Secondarily, the Parts Counter Salesperson duties include as necessary:

 

Ø  Working with the Service Supervisor and helping customers with their service questions and checking in their equipment

Ø  Assisting mechanics with getting parts for shop jobs

Ø  Executing on policies and procedures necessary to maximize operational efficiency

Ø  Other duties as necessary based on the needs of the business or customer

 

The requirements for the Parts Counter Sales position include:

 

Ø  Being ready for business by 7:45AM each day and work Saturdays during peak season

Ø  Ability to speak politely and maintain a professional appearance with customers over the phone and in the store

Ø  Ability to move and lift equipment and heavy objects