Assistant Team Leader

Company: The Maids in Melbourne

Job Title: Assistant Team Leader

Reports To: Team Leader FLSA Designation: Non-Exempt

PURPOSE

The Assistant Team Leader maintains team supplies, assists the Team Leader in demonstrating quality cleaning and efficiency, and in the implementation/adherence to all policies, procedures and communications necessary for the successful performance and functioning of The Maids teams. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Deliver quality, efficient and courteous service while performing any combination of the services of The Maids 22-Step Healthy Touch Deep Cleaning System
• Perform all duties in an honest, safe and secure manner in strict accordance with The Maids policies, cleaning system and procedures
• Assist Team Leader with training, quality assurance and delegation of duties to TeamMembers
• Responsible for all materials and equipment for each clean including: the quantity of supplies and preparation and loading of buckets
• Responsible for automobile activities including but not limited to: driving to and from job sites, inspecting and maintaining vehicle maintenance, and reporting any issues to management such as mechanical problems, delays, accidents, or other traffic and transportation situations
• Act as supervisor in the absence of the Team Leader

QUALIFICATIONS

PERSONAL ATTRIBUTES

• Ability to comprehend and follow routine directions
• Ability to operate vacuums and other cleaning equipment
• Excellent communication skills, both verbally and in writing
• Ability to maintain positive attitude
• Superior customer service and interpersonal skills

DESIRED SKILLS AND EXPERIENCE

• Basic knowledge of the English language
• Valid driver’s license preferred
• Supervisory experience and/or demonstrated supervisory potential preferred
• Bi-lingual (English/Spanish) skills are advantageous but not required
• High school diploma or GED equivalent is preferred but not required

PHYSICAL REQUIREMENTS

• Ability to stand and/or walk continuously •
• Ability to lift up to 50 lbs.
• Ability to climb, balance, bend/stoop, and kneel frequently
• Ability to grasp, manipulate or assemble objects
• Ability to reach below, at, or above shoulder level frequently
• Ability to constantly operate cleaning utensils and materials

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Duties are normally performed in a residential home environment. Travel is required between job sites and exposure to inclement weather and driving hazards is possible. Moderate exposure to cleaning solutions, perfumes, pets and pet dander, dirt, temperature variations and noise will occur. Overtime or hours outside the normally defined workday or workweek may be required as needed.

Job Type: Full-time

Salary: From $15.00- $16.50 per hour

Expected hours: 20 – 40 per week

Benefits:

• Company car
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training

Work Location: In person