Healthcare Operations Analyst

BlueWave is hiring a fully remote Healthcare Operations Analyst. This operations specialist position will spearhead operational support for new development teams and partner heavily with the Inventory Operations team. 

Responsibilities:

• Contributing to a team culture that is founded on trust, collaboration, and delivering with excellence.

• Exhibiting an insatiable curiosity to solve challenging technical problems and provide innovative solutions.

• Valuing operational maturity and the importance of robust process.

• Advocating for an outstanding customer experience, every time.

• Demonstrating a deep-seated hunger to deliver desired outcomes despite unexpected obstacles.

• Enjoying working fluidly amongst people, systems, and data.

Requirements: 

• 1-2 years of direct experience supporting inventory-related processes and issues.

• 1-2 years of applied experience using MS SQL Server to build and run data queries.

• Experience using third-party reporting logging solutions (e.g. SSRS, Application Insights) to triage and support issues.

• Demonstrated ability to:

  • Expeditiously diagnose and solve customer issues as they arise.

  • Establish effective customer relationships, always respectful yet able to influence successful outcomes.

  • Work with development teams (i.e. developers, product, QA) to support products and customers.

  • Build process frameworks that enable scalable delivery to customers, with a focus on innovating through automated tools.

• Has a deep sense of individual and team ownership with an insatiable desire to "get stuff done."

• Passion to learn what makes our business and health partners tick.

• Intellectual curiosity to continue to improve our service solution and identify new opportunities for efficiencies.

• Organization skills, ability to prioritize, and timebox deliverables.

• Healthcare domain experience Is a plus.

Employment Type: Full-Time Remote (Orlando HQ 32803)

Benefits: Competitive Salary, Health Insurance, and Ancillary Benefits

BlueWave specializes in recruiting high-performing team members for technology, marketing, federal services, and leadership roles. We’re aggressive hunters – but only of talented people – and provide comprehensive staffing support for recruiting, hiring, and onboarding permanent and contract employees.

BlueWave is headquartered in Downtown Orlando, Florida with the flexibility to build teams nationally. With our boutique and personal approach, we get the right people in your company quickly without sacrificing quality.

https://bluewaverp.com/