Assistant Manager/Shift Manager

You belong at Popeyes! Why Popeyes? Because here, you can Bring IT ALL to the table! We’re more than just great food – we’re about loving what you do and sharing that genuine hospitality with everyone that walks through the door.   Wildor Restaurant Group is a locally owned Popeyes franchisee that operates several locations in NC.  

We’re looking for high performing Assistant Managers and Shift Managers. We believe that employee experience determines guest experience, and our management team plays a key role in creating great experiences for team members so they, in turn, create memorable experiences for our guests that will keep them coming back for more.

Qualifications:

At least 6 months experience as a Popeyes Assistant Manager or shift manager or 1 year of experience at another QSR concept.
Must hold or be willing to obtain ServSafe certification
Must complete and pass our Popeyes Certification Training Program
Solid knowledge of retail operations
Must have effective oral and written communication skills
Must display effective leadership skills
Ability to coordinate, communicate, and balance multiple projects simultaneously
Ability to work on the sales floor which requires physical activity
Flexible schedule - our stores are open daily which requires early morning, evening, weekend, and holiday availability.
Must be a minimum of 18 years of age
Must be able to pass a background check and drug screen

Popeyes is an equal opportunity employer.'

Essential Responsibilities – WHAT YOU DO!

Create a great environment for the team so they want to serve our guests well
Own the work environment (because the team reflects your attitude)
Train and coach your team to achieve superior results
Delegate tasks to help the team grow
Set performance expectation, follow-up for results, and hold the team accountable
Take action to solve problems and celebrate positive guest feedback
Regularly observe the team from the guest perspective and celebrate or coach accordingly
Manage the team to achieve sales goals
Maintain daily and weekly food and equipment inventories and keep proper records
Assist with scheduling team members’ hours and assign duties during shifts
Ensure that OSHA, local health and safety codes, as well as company safety and security procedures, are followed
Ensure compliance with all Human Resources practices and applicable labor laws

Benefits:

Eligible for our group health insurance plan
Paid vacation and personal time
Ongoing training and career development
Closed Thanksgiving and Christmas
Discounted meals during your shift
An opportunity to grow with a growing franchisee