Enterprise Application Analyst (FICO) - Full-time

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.  

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?  

Position Description

The Enterprise Applications Analyst (FICO) will engage directly with multiple cross-functional business teams to evaluate and deliver high quality solutions which optimize and enhance the existing SAP system. This role is chiefly responsible for evaluating new enhancements and project requests and supporting the business to define their requirements. These activities will support the project prioritization for the portfolio, as well as solution design. This role has a high-degree of user engagement to perform discovery requests and deliver solutions for new functionality.

The role will also serve as lead on small to medium enhancement projects, orchestrating solution design, managing deadlines, managing business communication and provides status updates, research and resolve production support issues, develop functional specifications from business requirements, coordinate development (ABAP&BW), provide technical support and contribute to overall software architecture and process solutions for SAP FICO, FSCM & OpenText. The role will be responsible for the solution, design, system configuration, testing, documentation and post implementation support.

This position reports to the Functional Analysts Manager within the Information Systems’ Enterprise Applications Team. The Information Systems Department has responsibility for Enterprise Applications, Master Data Management, IT spend and controls, IMO and the PMO for Refresco NA. 

Key Accountabilities:

• Responsible for solving complex problems; design, configure, test and implement solutions for SAP FICO & FSCM
• Analyzes business needs, documents requirements and translates needs into functional, non-functional and/or technical specifications. Performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts.
• Elicits complete and thorough requirements from the business to ensure accurate effort estimation
• Accurately estimates effort required to implement a solution based on business requirements
• Identifies all impacted functionality and processes when evaluating business requirements
• Analyzes the process to be implemented, defines system requirements in terms of system capabilities and configures SAP.
• Maintains a high level of functional competency regarding standard SAP FICO configuration and keeping current on SAP trends & future enhancements.
• Collaborates with the development team in order to achieve desired end-results on complex problems by delivering scalable business process solutions.
• Plans and assists with oversight of testing processes and activities including defect identification and resolution.
• Develops or assists in the development of work plans, time schedules, project task items, and assists with estimating resource needs for analysts, developers, business user personnel, and consultants.
• Advises business partners on the implications of standard or new SAP solutions that can be applied to a problem.

Education and Experience:

• Minimum of 5 years configuration experience in FICO & FSCM
• Experience with FICO integration between all operations and manufacturing modules.
• 2+ Full life cycle implementations.
• Bachelor’s Degree in Business, Computer Science, Information Systems, Finance/Accounting or related field preferred.
• SAP Certification in FICO for Suite on HANA and/or S4 highly desired.  

Skills/Qualifications:

• Expertise in design, delivery and support of FICO & FSCM SAP modules.
• Extensive experience in AP, AR, Assets, Financial Reporting, Product Costing, Profitability Analysis (Cost and Account based), Credit and Collections and related FICO and FSCM processes
• Experience in design, delivery and support of SAP Record to Report applications
• Extensive knowledge of integration points across SAP modules such as MM, WM, SD, PM, PP, and QM
• Experience with OpenText preferred
• Experience with S4 and/or professional certification preferred

Competencies

• Ability to work and consult with colleagues as well as individually
• Analytical ability to synthesize data and report/align on metrics
• Maintain existing software systems by identifying and correcting software defects
• Build relationships with key members of our user community and become a trusted resource with those users
• Problem-Solving and Troubleshooting skills to identify root-cause of issues
• Must be highly process oriented
• Comfortable operating in a dynamic, complex, and changing environment
• Ability to work independently, adapting as necessary in a change-oriented culture, elevating conflicting priorities for clarification as they arise
• Strong technically though equally people-oriented
• Strong written and oral communication skills
• Strong desire to solve complex business problems through understanding of business processes, ERP structure, and system capabilities. 
• Ability to propose and evaluate solutions to satisfy business needs
• Strong team player who is able to work across multiple functions
• Highly organized and detail-oriented; strong critical self-review skills

Position-Specific Work Requirements: 

• May be required to travel up to 15% - 20% of the time based on business needs
• Must comply and acknowledge the "Refresco Home-based Job Requirements" policy reviewed during new hire's onboarding.
• This position requires travel for on-site on-boarding at the onset of employment, for a period of 2 weeks, possibly longer.
• This position requires Spring and Fall travel for week long department Summit meetings in Tampa.
• Due to the impact that this role has on Refresco North American operations, travel on short notice to provide business critical support may be required.

A Career with Refresco  

Refresco offers a competitive salary and comprehensive benefits, which include:  

• Medical/dental/vision insurance   
• Life insurance   
• 401(k) savings plan with company match  
• Paid holidays and vacation   
• Well-being benefits  
• Discount programs  

Join Refresco TODAY and enjoy a rewarding CAREER! 

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages, Inc.  Refresco Beverages, Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.

Employment agencies that have agreements with Refresco Beverages, Inc., and have been engaged in a search shall submit résumé to the designated Refresco recruiter or, upon authorization, submit résumé to this career site to be eligible for placement fees.