Inside Sales Representative - Full-time

For more than 30 years, Jennings Builders Supply has provided the highest quality home building materials, hardware and services to contractors and homeowners throughout Western North Carolina.

US LBM pro vides a wide range of building materials to cons tru ction pro fessionals, combining the advantages of our national scale with the excellent service levels, expertise , entre pre neurial culture and customer relationships of our local brands.

As a people-first company, passionate ab out continuous im pro vement, US LBM is pro ud to pro vide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing pro fessionally and pre paring for the challenges of tomorrow.

Pay Range: $16.00 to $18.00/hr. depending on experience

Position Overview

The In s id e S a les Re pre sentative assists with new and existing customer sales and pro vides pro d uc t support to out s id e sa les re pre sentatives. This position pro vides quotes and pro d uc t dimension information, both in person and over the phone.

Essential Job Duties

• Respond to customer inquiries regarding pro d uc t selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and ins tallations.
• Initiate telephone calls to customers to generate sales. Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special pro d uc t s. Obta ins information on pricing specifications, uses and availability.
• Manage schedules for pro ject by coordinating with out s id e sa les, jobsites, and assigned customers.
• Check on back orders and resolve any out s tanding issues; solve billing pro blems and compile data for closing.
• Handles special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow pro fessional relationships with customers.
• Resolve jobsite issues and customer pro blems.
• Comply with Company's attendance policy by maintaining regular and pre dictable attendance.
• Perform other duties as assigned by location management.

Knowledge, Skills & Abilities

• Minimum education required - High School Diploma or GED.
• Minimum experience required - 1 year in building material industry with basic knowledge of pro d uc t and application. 1+ years In s id e S a les experience pre ferred.
• Special skills required - Ability to operate computer, calculator & cash register. Knowledge of building supplies, applications, related equipment, and/or cons tru ction industry. Good interpersonal and customer relations skills and excellent oral and written communication skills. Should be familiar with inventory and inventory control.
• Must be able to walk through out yar d s, plants, and offices.
• Physical demands include standing and walking for extended periods of time, bending or stooping, and occasionally lifting up to 50 pounds.

Jennings Builders Supply and Hardware , a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.