Client Account Specialist

Cooley is seeking a Client Account Specialist to join the Accounting team.

Position Summary: The Client Account Specialist will be responsible for all billing aspects for designated billing attorneys.

Position Responsibilities:

• Responsible for all billing aspects for designated billing attorneys: distribution, logging, preparation, processing, and mailing of client billing.

• Provide prompt and accurate assistance to attorneys, clients and staff in resolving complex billing problems by providing billing analysis/adjustments.
• Research all inquiries regarding past and present billing.
• Provide guidance and training to new billing attorneys as necessary.
• File and prepare past month's billing for electronic scanning.
• Review and summarize engagement letters pertaining to special financial agreements.
• Implement and maintain special fee and cost rate structures.
• Implement and maintain client and matter database.
• All other duties as assigned or required.

Skills & Experience

Required:

• Available to work overtime, as required.

• After orientation at Cooley LLP, exhibit proficiency in Microsoft Word, Microsoft Excel, Outlook, DTE, Adobe Acrobat, FileSurf and other Firm applications.

• High school diploma or equivalent.
• Prior experience with the principles of billing, accounts receivables, accounts payables, internal costs, collections, billing rates and client maintenance procedures:

Preferred:

• Associate or Bachelor degree strongly preferred.
• Prior law firm experience helpful.
• Previous 3E and electronic billing experience preferred.
• 10 key by touch.

Competencies

• Must be able to successfully maintain and promote attorney and client relations.
• Excellent organizational, communication and writing skills.
• Ability to work independently and under pressure.
• Must possess excellent follow-up skills.
• Ability to interact and work well with vendors and co-workers.

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.

The expected hourly pay range for this position is $30.50 - $55.50. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.