Shift Manager

McDonald's Works for Me.

Im going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? Youll fit right in.

The Company for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Lets talk. Make your move.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

This role is vital to the operations within the restaurant because youll:
Lead the experience: Handle and oversee crew schedules
Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience with exceptional customer service
Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonalds standards
Take action first: Take measures around safety, security, inventory, and profitability
Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, youll need:
Passion for helping and serving others (customers and fellow team members)
Strong customer service and support focus
The ability to communicate effectively and anticipate customer needs
To provide solutions and make decisions in a fast-paced environment

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. Were looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonalds environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about what it is like to work in a McDonalds restaurant, but it is not a complete description of all duties of the job. People who work in a McDonalds restaurant perform a number of different tasks every shift, and this posting does not list all of the essential functions of this job.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonalds USA. I understand that this franchisee is a separate company and a separate employer from McDonalds USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonalds USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.