Guest Service Representative
•2 days ago
Estimated Pay | $14 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Ann Arbor, Michigan |
Compare Pay
Estimated Pay We estimate that this job pays $14.2 per hour based on our data.
$11.11
$14.20
$17.14
About this job
Job Description
Job Description
We are seeking a Guest Service Representative to become a part of our team!
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
- Make reservations at area hotels
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Empathetic and superior guest service skills
- Must be available to work weekends, shifts are 7am-3:30pm & 2:30pm-11pm (16-24 hours/week)
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 896558345 Posted: 2024-05-02 Job Title: Guest Service Representative