Toll Attendants (Weekends & Holidays, Part Time)

Job Title: Toll Attendants

Location: Otay Mesa, CA
Schedule: Onsite - Weekends and holidays (16 hours minimum but may be able to pick up hours during the week if available)

Duration: 2-3 months

Pay: $18.00/hr - $19.00/hr per hour

Position Summary:

· Collect and register cash and credit card toll payments for all vehicles driving though the assigned toll lane.

· Perform basic mathematical calculations to verify amounts tendered, check currency received for counterfeit bills, provide change for payments, and issue a machine printed receipt.

· Prepare and submit a daily report of toll collections.

· Provide information to customers regarding FasTrak, and respond to general questions regarding local roads, and area attractions.

· Perform beginning of day and end of day check in/out procedures.

· Perform light maintenance tasks.

· Assist with the development of new or revised toll collection systems, procedures, and methods of operation; assist with recommending and implementing enhancements to ensure effective systems and services are in place.

· Perform related duties and responsibilities, as assigned.

Qualifications:

· The minimum education, training, and experience qualifications include a high school diploma, or equivalent, and one to two years of experience in cash handling, customer service, or a related field. 

· Demonstrated customer service experience; experience in revenue collection is desirable.

· Knowledge of record keeping and cashiering; knowledge of electronic toll collection systems is desirable.

· Experience collecting money, make change, and process transactions swiftly and accurately.

· Ability to understand basic laws, rules, and regulations pertinent to toll collections and the safety of passengers.

· Excellent customer service skills; effective and professional verbal communication skills.