Front Desk Clerk, Kalaloch Lodge

The Opportunity 

Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Kalaloch Lodge in Forks, Washington. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Pay

$16.50 - $16.50 / hour
Information on our comprehensive benefits package can be found at .

Life at Olympic National Park

Every day can be an adventure when you live and work in Olympic National Park. Get ready for an experience like no other with pristine beaches, mist-covered rainforests, snow-capped mountains, and hidden lakes to explore.

• Shared low cost housing available for $65/ week including wi-fi and all utilities
• Housing includes communal living area with TV and a kitchen for shared use
• Lots to explore on the Olympic peninsula with outdoor activities including hiking and whale watching

Perks at Kalaloch Lodge

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal
• Employee discounts - 30% off food, beverage, and retail items
• $10/ day commuter bonus for commutes 25+ miles
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for eligible year-round team members

 

Responsibilities 

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

Qualifications 

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors

Physical Requirements 

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift Details 

Day shift
Evening shift
On call
Overnight
Evenings as needed
Weekends
Holidays
8 hour shift
Overtime as needed

Who We Are 

Kalaloch Lodge is located in Olympic National Park, steps from coast with nearby natural attractions including The Hoh Rainforest and Sol Duc Hot Springs. We offer our associates team members a free shift meal plus a free bus pass or a commute bonus for journeys over 30 miles one way.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.