Team Leader Supervisor

High Level Statement of the Role:

Provide leadership and execution at the department level that ensures profitable results and customer satisfaction including, but not limited to, proper QC procedures and efficiency. Works alongside the shop floor employees.

Roles and Responsibilities:

· Drive process improvements to achieve operational excellence.

· Assigns employees to specific jobs based on their abilities to preform required tasks

· Mentor and develop Shop Floor employees within the organization working alongside the Production Manager, Production Team Lead, Packing QC and Department Trainers.

· Understand, support and execute the achievement of performance measures related to the projects, both current and upcoming

· Ensures all work instructions are available and being followed.

· Ensures all preventive maintenance is being performed by working alongside the maintenance team

· Ensures customer quality levels are achieved based o0n work orders

· Provide input for resources and departmental planning to the organization.

· Proactively communicates across the organization on business issues and opportunities.

· Create and sustain a productive and positive working environment by developing people and maximizing flexibility.

· Share best practices with upper management

· Participates in leveraging available resources across the organization to manage cost structure.

· Able to balance customer and company needs.

· Follow all safety, GMP’s and food safety guidelines.

· Ability to recognize and be in compliance with facility guidelines on physically ill employees, hygiene, personal appearance and proper attire.

· Basic training of employees in packing and QC processes by assisting the Department Trainers (i.e. Proper GMP’s, proper packing, proper identification of lot codes and other training as specified by Production Manager and Director of Food Safety and QC)

· Operation and knowledge of machinery and set up processes and maintain capability of production including but not limited to, loading, feeding, preventive maintenance and training.

· Attend daily Production Meetings and take notes on upcoming projects and have knowledge of completed projects for discussion

Qualifications:

Interpersonal Skills

· Team Oriented

· Strong drive for success.

· Customer centric

· Possess a high degree of integrity.

· Ability to keep humor in the workplace.

· Ability to build & sustain relationships across all levels of the organization.

· Flexible and open to change

Skills Needed to Perform This Role:

· Ability to be creative.

· Able to work effectively with diverse groups.

· Flexible and ability to perform all jobs within the department

· Positive attitude.

· Patient

· Honest and ethical

· Able to give balanced feedback

· Critical thinking skills

Technical Skills

· PC skills (Basic)

· Possesses knowledge of all areas in the department

· Ability to move materials utilizing pallet jack and/or hand truck (5 to 500 pounds)

· Ability to hold random QC audits of teams

· Ability to understand and identify lot codes nonconformities

· Ability to understand the Basic Training Plan and utilize the training plan to lead shop floor employees

Communication Skills

· Good listener

· Good written and verbal communications

· Negotiation skills

· Can communicate technical and nontechnical issues.

Leadership Skills

· Previous Management Skills in a team setting of a minimum of 2 years

· Able to make sound decisions weighing all aspects of a situation.

· Strong organizational skills.

· Needs to be self-managed and motivated

· Excellent problem-solving skills.

· Ability to adapt to and lead change.

· Ability to motivate effectively.

· Able to facilitate win/win solutions

· Ability to cross train employees

· Ability to champion management’s direction toward a positive outcome

Business Skills:

· Understands how they influence results

· Results focused

· Ability to meet deadlines

· Can handle multiple tasks

· Can break a project down into multiple tasks and manage timing of tasks

· Ability to effectively delegate

· Ability to keep matters/issues confidential

· Ability to work in a fast-paced environment that is goal driven (completion dates)