DHTS DEVELOPER - Business/Analyst Intelligence Developer - Full-time / Part-time

POSITION DESCRIPTION

Job Title:  DHTS Business Analyst (BA) / Business Intelligence Developer (BID)

Department: DHTS/ACE/Clinical Customer Solutions (CCS)/DSO

Primary Role:

The Digital Strategy Office (DSO) DHTS Business Analyst/Business Intelligence Developer functions as a data and reporting expert for the DSO responsible to understand DSO-relevant data requirements and information needs and to provide expert consultation on available tools, design options, and relevant data elements.   The role is also primarily responsible for the provision of timely data analysis, reporting, and relevant analytic insight including the evaluation of DSO-sponsored initiatives to leverage key learnings and data insights to ongoing and next up initiatives.

Key responsibilities of the BA / BID include:

• Understand EHR data, information, and analytic needs to support the DSO and DSO partner stakeholders
• Gather detailed business requirements and create technical documentation
• Understand operational workflows, the data generated, the fields in which they are housed, the relationship of the data to and across EHR modules, and the relevance of the data to core entities (patient, provider, location) is crucial to the ability to produce informed data deliverables.
• Develop and implement an appropriate quality acceptance testing and validation strategy to ensure completeness and accuracy of data prior to customer UAT and migration of solution into the production environment. Includes analyzing data in source systems to assess data quality.
• Maintain a firm understanding of the strengths and limitations of all available and industry standard toolsets; leverage each as relevant to develop the right solution to meet customer data needs. Available tools include but are not limited to: Epic’s SlicerDicer, Reporting Workbench reports, Radar Dashboards, Registries, Tableau, and RW SQL.
• Understand and follow all established guidelines with respect to development, migration of data through environments to Production, and maintenance. Collaborate with DHTS ACE to ensure that all data deliverables conform to established departmental standards; specifically change management processes, reporting naming conventions, and maintenance of enterprise reporting library.
• Communicate and document as necessary with internal and external stakeholders regarding the development status of work requests.

Level-Specific Expectations:

Level I (BA/BID):

• Individual contributor representing the most common entry point for this career ladder; works under the direct supervision of Sr. BID, Team Lead, or higher.
• Demonstrates knowledge specific to respective data domain(s) and module(s) and able to apply knowledge in the design and build of reporting information, and analytic solutions (albeit in consultation with others).
• Foundational understanding of Epic Hyperspace/drive functionality and underpinnings; working understanding of Epic Cogito Reporting tools – i.e. Workbench Reports, Radar Dashboards, SlicerDicer data models.  If candidate does not possess such skills at time of hire must demonstrate proficiency through relevant Epic module certification, as indicated by supervisor, within agreed upon timing post hire.
• Able to work in a matrixed environment, both as a member of an “organizational home” team with shared functional skills and as a member of time-delimited multidisciplinary project teams spinning up as needed and dissolving upon project completion.
• Experience: 2+ years of related business intelligence development experience is required for the Level I BA/BID role.  SQL Coding experience a plus.

Level II (BA / BID):

• Individual contributor representing a common career progression path for this career ladder
• Demonstrates knowledge-specific data domain(s) and module(s) but across the broader spectrum of Epic models
• Demonstrates proven ability to accurately and independently apply knowledge in the design and build of reporting, information, and analytic solutions.
• Proven SQL coding experience at an advanced coder level.
• Collaborates as a member of a self-organizing team, in which bundles of work are scheduled, designed, built and delivered on a defined schedule.
• Ability to be effective in a fast-paced environment; able to communicate with teammates clearly and at the right times; ready to give and receive help to ensure the team’s overall success.
• Effective at identifying an approach to data delivery that will prove successful, and skilled at selling that approach to project team members and customers.
• Engaged team player with fully aligned attitudes and behaviors and committed to achieving our enterprise mission
• Experience:  5+ years for the Level II BA/BID

Required Qualifications at this Level:

• Education/Training: Bachelor's degree in a related field, or four years of equivalent technical experience required if no degree.
• Degree in Information Sciences, Mathematics, Statistics, or Engineering (Health Information Management) preferred.

Licensure(s) / Certification(s)

• If not achieved prior to employment, certification in indicated Epic data model(s) and module(s) is required within 6 months of employment except where otherwise negotiated; certification in an indicated Epic model is a condition of employment. Relevant data model and modules will be communicated at time of employment.
• Certification is required on the Epic version current at DUHS.

Skills:

• Working knowledge of analytical tools and business intelligence tools (Reporting Workbench, SlicerDicer, Tableau, Power BI).  Knowledge of statistical packages a plus.
• Exceptional written, interpersonal, and oral communication skills.   Impeccable presentation skills and the proven ability to tailor messages appropriately dependent on the specific audience.
• Able to produce data flow diagrams that can easily show data lineage.
• Competent in the skill to plan and facilitate meetings with diverse participants and requirements gathering and data analysis while documenting and analyzing workflows and clinical processes.
• Prior healthcare experience is strongly preferred.
• Experience and knowledge developing SQL scripts
• Proven ability to translate business questions and requirements into data and information deliverables using relevant business intelligence tools.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific