Accounts Receivable/Billing Clerk

AR Clerk with at least 3 years/Applicants must be authorized to work in the U.S Must Be BILINGUAL - English / Spanish a MUST. Qualifications: Strong knowledge of accounting principles and practices Familiarity with billing and payment processing systems/ AIA billing process as well Excellent attention to detail and accuracy Proficient in using QuickBooks or similar financial software and MS Office applications (especially Excel) Strong analytical and problem-solving skills Effective communication and negotiation abilities Ability to work independently and meet deadlines Adhoc Projects The Accounts Receivable/Billing clerk is responsible for: Your primary role will be to process invoicing and maintain accurate records of accounts receivable and work closely with customers to collect payments in a timely manner Investigate and resolve payment issues or disputes, working closely with the customer and internal departments as necessary Collection Activities: Monitor overdue accounts and contact customers via phone, email, or mail to collect outstanding payments Maintain professional and effective communication to resolve payment issues and negotiate payment plans when necessary Escalate unresolved issues to the appropriate department or management Reporting and Analysis: Prepare regular reports on accounts receivable status, aging analysis, and collection efforts Provide insights and recommendations to management regarding collection strategies, cash flow management, and credit policies Customer Service: Provide exceptional customer service by promptly responding to customer inquiries related to billing, payment status, and account information Build and maintain strong relationships with customers to facilitate prompt payment and resolve issues in a professional manner