Optical Administrator/Apprentice Technician

The basic function of the Optical Associate, Optician is to attract and retain customers by delivering exceptional customer service, fosters customer retention, and promotes outstanding associate/doctor satisfaction.

Drive profitable store sales by fostering a customer care culture through practicing and use of effective retail sales skills utilizing the Total Customer Experience Model

Develop professional business relationships with other Associates, Host, and Doctor

Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, to include but not limited to the following:

• Utilizing optical prescription, evaluate prescription in conjunction with customer's visual requirements;
• Recommend specific lenses, lens coatings, and frames to suit customer needs;
• Assist customers in the selection of frames and coordinates frames with optical measurements and prescription;
• Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools

Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes

Maximize Managed Vision Care relationships and sales opportunities as measured by:

• Effective plan administration and local service
• Improvements in average transaction
• Locally initiated plans

Assist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives

Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys

Other duties as assigned by Optical Manager and other Associates

Job Specifications

Typically has the following skills or abilities:

If Required by State: Applicable State licensure or certification by a nationally-recognized optician association as an optician

Ability to sell through use of sales skills and accountability for sales results

Experience and results with a retail or customer service establishment

Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships

Success in store merchandising and attention to detail

Minimum of 1-2 years of experience in related field

Experience with personal computers preferred

#LI-ONSITE

#LI-VENTURES

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please.

Salary Ranges: $12.39 - $26.03

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We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.to learn about our application process and what to watch for regarding false job opportunities.

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