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Operations Manager
•30 days ago
| Estimated Pay | $67 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Fairfax, Virginia |
About this job
Bond's Escape Room, a premier entertainment company in Virginia with locations in Fairfax and Arlington, seeks an Operations Manager. Specializing in immersive escape room experiences, we're known for captivating scenarios ideal for team-building, parties, and family outings.
Job Summary:
We're hiring an Operations Manager to oversee day-to-day operations primarily at our Fairfax location, with additional responsibilities for our Arlington site.
Responsibilities:
Staff Management:
Recruit, train, and supervise a dedicated team.
Coordinate schedules to ensure optimal coverage.
Customer Experience:
Ensure outstanding customer service.
Implement initiatives for continuous improvement based on customer feedback.
Operations Oversight:
Manage day-to-day operations and uphold safety standards.
Oversee room set-up, maintenance, and supplies.
Marketing:
Develop and execute marketing strategies.
Enhance local visibility through promotions and events.
Safety and Compliance:
Ensure compliance with safety protocols and local regulations.
Continuous Improvement:
Identify and implement operational improvements.
Qualifications:
Bachelor's degree in business or related field.
Proven operations management experience.
Strong leadership and communication skills.
Flexibility to work evenings and weekends.
If you're a results-driven individual passionate about delivering exceptional customer experiences and managing a dynamic team, apply for the Operations Manager position at Bond's Escape Room. Join us in creating unforgettable memories and contributing to the success of our operation.
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