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Estimated Pay $9 per hour
Hours Full-time, Part-time
Location Natchez, Mississippi

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Estimated Pay
We estimate that this job pays $9.39 per hour based on our data.

$7.88

$9.39

$25.13


About this job

Do you provide outstanding customer service and are you an individual looking to get into a growing industry? Would you like learn about many segments of the hospitality industry including gaming, dining, marketing, hotel operations and more? If so, this position is for you! Magnolia Bluffs Casino Hotel in Natchez, MS is looking to add a Guest Services Representative to add to the team. The Guest Services Representative will work closely with our marketing and promotions teams to make sure each guest enjoys their visit to the property.

About Us:

As the premier entertainment destination for the Miss-Lou region, Magnolia Bluffs Casino Hotel consistently strives to fulfill one promise to all of our guests: To create special experiences one guest at a time. If you would like to be part of the amazing team of people it takes to fulfill this special promise, Magnolia Bluffs Casino Hotel welcomes you to apply!

JOB RESPONSIBILITIES:

* Serves guest in a friendly and efficient manner.
* Operates P.O.S. System and makes accurate cash and financial transactions.
* Prepares all settlement paperwork in a consistent and organized manner.
* Accurately records all F&B revenues and corresponding receipts of money, credit cards, complimentaries and coupon settlements.
* Restocks all items and products in area as needed.
* Prepares inventory of area and orders necessary stock.
* Accountable for maintaining all established par levels.
* Monitors alcohol consumption by guest, adhering strictly to Saratoga Casino Hotel policy and New York State Law.
* Ensures that work area is clean and sanitary in accordance with Health Department Codes.
* Relays all guest compliments and complaints to F&B Mangers and/or Supervisors.
* Performs all other duties as assigned.
* Promotes outstanding relations with all guests and peers.

EDUCATION: High School Diploma or equivalent preferred. Previous TIPS certification preferred.

EXPERIENCE: Two (2) years of previous Bartending experience preferred.

SCHEDULE REQUIREMENTS: Able to work flexible schedule due to the needs of business, including evenings, weekends and holidays.

Other:
* Able to lift and carry 30 lbs. occasionally.
* Able to stand and walk for 6-8 hours.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.