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Junior Customer Service Representative
•Today
| Verified Pay | $36,500.00 to $54,600.00 per year |
|---|---|
| Hours | Full-time, Part-time |
| Location | Columbus, Ohio |
About this job
Description
We are immediately seeking to hire a Junior Customer Service Representative to train on our Customer Service Team. A mentor will be assigned to you with the responsibility of your individual training and development. The Management Staff maintains an open door policy for additional support on a daily basis.
Primary Functions:
- Assist customers through the sales process
- Clearly communicate the details of promotional packages offered on behalf our clients
- Actively engage with potential customers and build rapport with them
- Retain current customer base and initiate conversations about updated promotions since their initial purchase
- Resolve any concerns, questions or confusion about the packages offered with professionalism and clear communication
- Offer recommendations based on the customer’s preferences
- Adapt product presentations to each audience
- Become an industry expert on each of our clients’ brands
Qualities Preferred:
- Passionate and eager to learn
- Positive attitude
- Professional and personable
- Proficient communication skills
- Driven to succeed
- Reliable and adaptable
Education Level:
- High School Diploma or Equivalent
Salary: $36,500.00 to $54,600.00 /year
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