Operations Manager - A/V for Live Events - Louisville Marriott Downtown & Hotel Distil

**Operations Manager - A/V for Live Events - Louisville Marriott Downtown & Hotel Distil**

* - Louisville, KY

* Commensurate with experience

* Salary

* Full Time

* *Comprehensive Benefits Package Offered*

**Position Summary**

Markey's, a multi-state leading provider of creative audio-visual services, is seeking a full-time **Operations Manager** to manage all day-to-day activities regarding event technology services for live, virtual and hybrid events based at the Louisville Marriott Downtown & Hotel Distil. This person will also lead the operations team to ensure successful events. This is a full-time, salaried (exempt) position with typical daytime hours Monday through Friday, although some weekends, early mornings or late evenings may be required based on event needs.

**Position Responsibilities**

- Supervise all elements of the day-to-day event technology operations at the hotel.

- Assist with coordinating equipment, technician orders, scheduling, and inventory control.

- Prepare weekly A/V technician schedule to ensure all events are serviced efficiently and effectively. Request and manage technicians from other locations as needed.

- Provide work direction to employees and follow-up with them to ensure accurate and timely completion of tasks.

- Review daily sheets to ensure all functions are set and run smoothly.

- Effectively handle client equipment and labor changes daily.

- Work closely with Markey's sales staff, and attend event order review meetings with hotel.

- Troubleshoot and fix problems with A/V systems and other event technology services as needed.

- Foster positive working relationships with Marriott hotel staff, clients, and event planners.

- Participate in interviewing, hiring and training of new operations employees.

- Supervise operations team, effectively handling all personnel issues, and support and enforce all company policies and procedures.

- Fulfill other duties as assigned to ensure success of Markey's events.

**Requirements**

* Strong A/V skills involving operation, set-up, troubleshooting, problem-solving and explanation of equipment. Experience with rigging, lighting, sound, video, power and labor coordination.

* Excellent verbal and written communication skills and the ability to interact effectively with all internal and external customers.

* Ability to manage A/V technical staff and all work processes in accordance with Standard Operating Procedures (SOP's).

* Must have the ability to prioritize and handle multiple tasks in a fast-paced work environment, and to delegate work as needed.

* Must be able to handle stressful situations and lead by example.

* Computer proficiency and thorough knowledge of Microsoft Office Suite Word, Excel, Outlook, PowerPoint, Teams and One Drive. Ability to learn R2 program.

* Ability to maintain a professional appearance and attitude at all times, including the willingness to adhere to Marriott's appearance and grooming standards.

* Ability to work as part of a team, understand the client's perspective, and have excellent organizational and multi-tasking skills.

* Must be able to work a flexible schedule as dictated by business needs.

* Always display cooperative demeanor with hotel staff and clients.

* Must be able to lift up to 70 pounds without assistance.

**Become a part of our team!**

Established in 1959 and with more than 60 years of experience in the rental & staging industry, Markey's prides ourself in providing the BEST SERVICE and MOST DIVERSE & RELIABLE EQUIPMENT the industry has to offer. We are committed to providing a good working environment where all employees treat each other with respect and dignity, where employees are encouraged to grow personally and professionally, and we help employees produce quality results of which they can be proud.

We offer:

* Competitive salary

* Training and career development

* Opportunities to problem solve with creative thinking

* Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere

* Excellent, comprehensive benefit program including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, clothing allowance, and the Employee Stock Ownership Program (ESOP)

Check us out at www.markeys.com!

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