Outside Sales Associate-Fire

Description

The Outside Sales Associate promotes, markets, educates and sells products and services offered by Witmer Public Safety Group, Inc. to assigned customers and prospects throughout a designated geographic territory. The OSA is a solutions provider and informational resource that builds relationships, trust and brand awareness with target first responder departments and agencies to drive sustained benefit to customers and long-term growth to the company.

Duties/Responsibilities:

• Promotes, sells and trains customers and prospects on all applicable products and services offered by WPSG.
• Maintains up-to-date records on products, customers, prospects and opportunities within company CRM system.
• Networks and prospects to continuously add new customers.
• Coordinates and conducts product demonstration and training programs with prospects and customers.
• Submit bids, execute quotes and process reports to effectively and efficiently support customers and company support.
• Maintain sales levels and profit margins in excess of annual targets.
• Handle customer complaints and requirements and provide customer input to management; Participate in recommending solutions and supporting customer resolution.
• Develop new sales strategies and skills, and maintain product and market awareness to provide differentiation to secure new sales opportunities and drive customer satisfaction.
• Maintain a disciplined approach to problem solving and ability to meet required deadlines, multi-task, independently handle stress, and maintain a mature problem-solving demeanor.
• Attend trade shows, networking events, demonstrations and vendor training sessions

Requirements

Knowledge, Skills and Abilities:

• Knowledge of the First Responder markets, departments and agencies.
• Extensive knowledge of first responder safety and tactical equipment use and application.
• Successful track record of field sales experience.
• Good communication, interpersonal, computer and sales skills.
• Excellent time management, organizational and planning skills.
• Ability to work on multiple projects concurrently, managing one's own time.
• Basic accounting skills and ability to manage to a budget.
• Knowledge of competitive landscape
• Ability to report to senior management and communicate with other departments throughout the company in a clear and concise manner via written reports, electronic communications and verbally.
• Ability to meet all required deadlines; ability to change priorities quickly as needed; ability to independently handle stress and maintain a mature problem-solving demeanor.
• Ability to work independently with honest and integrity.
• Ability to travel to meet with customers and prospects throughout the assigned sales territory.
• Valid driver's license and clean driving record.

Credentials and Experience:

• BS Degree and/or equivalent experience
• Previous sales experience with proven track record
• Working knowledge of the industry, current or previous firefighter experience a plus.
• Good Communication, computer and interpersonal skills.
• Knowledge of competition, capable of performing analysis and presenting results and recommendations to senior management.
• Ability to travel throughout Western Maryland