Indirect Retail Sales Associate

**Primary Location:** 4900 S Zero St , Fort Smith , AR , US **Indirect Retail Sales Associate**

202200327 VACCINE POLICY: WHERE PERMITTED BY APPLICABLE LAW, YOU MUST BE FULLY VACCINATED AGAINST COVID-19 TO BE CONSIDERED FOR THIS U.S.-BASED JOB (REASONABLE ACCOMMODATIONS FOR MEDICAL AND RELIGIOUS OBJECTIONS WILL BE CONSIDERED).

At Cox, we connect people to the things they love. Now wed like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand.

As an Indirect Retail Sales Associate, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line ambassador of the Cox brand. Working at a third party location, you will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience.

This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Unleash your potential with Cox Communications as an Indirect Retail Sales Associate. As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $42,780. This reflects the full-time hourly base rate of at least $15.00 and target commission is $965 a month. Employees also receive a ramp period of up to 2 months to adjust to commission earnings and an annual continued performance bonus of up to $1000. Keep reading to learn more and apply today!

****At Cox Communications, our employees are our most important resource. To demonstrate the value we place in our employees, we offer:****

* Generous benefits to include healthcare day one, paid time off and 401(k) matching

* Free Internet and other Cox discounted services

* Career development programs and ongoing training, including tuition assistance

* Future career growth and promotional opportunities

****Primary Responsibilities and Essential Functions****

* Ensures individual sales, revenue, and customer experience targets are met

* Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers wants and needs

* Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence

* Executes promotions and campaigns designed to increase brand equity and achieve sales objectives

* Ensures sales area remains well merchandised, clean, and visually appealing at all times

* Participates in workshops, special events, and product demonstrations to drive customer loyalty

* Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store

* May be required to work in other locations that are in proximity to home store to meet the needs of the business

* Provides support for other sales agents as needed to ensure optimal customer service

* Assists with other duties as requested

**Qualifications:**

****Minimum****

* HS diploma, GED or relevant work experience

* Ability to meet established sales, retention, and customer experience targets

* Willingness to work a flexible schedule which includes weekends, evenings, and holidays

* Computer literacy with an aptitude for learning communication products and services

* Must have reliable, consistent transportation and ability to work at a variety of retail locations

* Track record of high individual performance with demonstrated financial result in sales and retention

* Strong interpersonal and communication skills to effectively sell products using a solutions-based approach

* Ability to multi-task and prioritize in a service-oriented, fast-paced team environment

* Ability to lift 25-50 pounds to help manage stock room inventory

* Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services

* Additional Vendor Background Checks, Training or Certification may be required based on assigned Third Party Location.

****Preferred****

* 1 or more year of experience in related field (i.e. Sales, Retail Sales, etc.)

* AS/AA or Technical Certification in related discipline desired

* Previous experience with store operational duties

* Cash handling and previous billing system experience

* Advanced knowledge of Cox products and services

Who We Are

**About Cox Communications**

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

**About Cox**

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, .

Cox is an Equal Employment Opportunity employer All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

**Benefits**

* Generous compensation plans

* MyTime: Flexible time off policies

* Cox U: Thousands of free online classes

* Supportive Sales culture

* Free in-network womens healthcare

* Telehealth: Phone and video visits with a doctor in minutes

* Dollars for Ideas: Well pay for your continuing education

* Adoption assistance

* Pet insurance for your fluffy loved ones

Tonya Wallace

Director of Agile Delivery I love that Cox gives engineers a voice. Ive seen workplaces where its more of a just sit there and code type of environment. Not here. They encourage communication and transparency. All teams have the ability to share ideas. Billy Mullner

Automotive Technician II One of the best things here are all the great benefits. ASE certifications are super important to me and I always like learning new things. Marco Valero

Manager of Software Engineering Cox leaders care about their employees career paths and help them grow into better professionals and members of the community. And I love that the company provides lots of training, challenging problems to solve, and opportunities to learn new technology and skills. Jarrod Baer

Portfolio Manager I enjoy my coworkers because of the unity we have. We share best practices and talk about how we can better our clients experience as well as our company. **Inclusion makes us stronger**

We thrive on what makes us different and celebrate each others unique abilities and perspectives. We embrace an inclusive culture of fairness and respect, value and belonging, empowerment and growth. No two employees look or think the same and we prefer it that way!