Systems Administrator/Service Desk - Active Secret clearance - Onsite - Full-time / Part-time

Seeking a Service Desk Systems Administrator to join our team.

The OCDETF Fusion Center program supports a multi-agency federal law enforcement and intelligence program crucial to the safety and security of our nation. Our GDIT team supports OCDETF by providing IT Services for maintaining 200+ servers, 200 workstations, Linux and Windows operating systems, VOIP phone system and several software applications and the 100 or so users located on-site.

Must be local to the office and able to work onsite.

HOW A SYSTEMS ADMINISTRATOR SENIOR WILL MAKE AN IMPACT

• Manages the functionality and efficiency of a group of computers running on one or more operating systems
• Works as part of the System Administration team to assist the critical customer law-enforcement mission
• Ensures that performance and security of computers meet the needs of network users by working closely with our system administration team and ISSO to perform system hardening (including deployment of patches and group policies), virus & vulnerability scanning.
• Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration, and reliable operation of computer systems, including fixing network issues along with updating equipment and software.
• Provides first-tier technical support, including support via phone, e-mail, and in-person at our customer facility, to include password resets, application troubleshooting, and desktop support
• Troubleshoots moderately complex system hardware and software issues
• Trains end users on the proper use of hardware and software
• Performs software installations and upgrades to operating systems and layered software packages using remote desktop administration, network/system troubleshooting and diagnostics
• Maintains Active Directory, VOIP phone system and other standard systems as needed
• Monitors and tunes systems to achieve optimum performance levels
• Ensures workstation/server data integrity by implementing standard software and hardware solutions
• Ensures data/media recoverability by following a schedule of system backups and database archive operations
• Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
• Ensures that performance and security of computers meet the needs of network users by working closely with our system administration team and ISSO to perform system hardening (including deployment of patches and group policies), virus & vulnerability scanning
• May participate in agency data-calls and other coordination with government stakeholders to ensure the information security of our networks and systems
• May evaluate existing systems and assist with planning long-term strategies

WHAT YOU'LL NEED TO SUCCEED:
• Education: Technical Training, Certification(s) or Degree in Computer Science, Information Technology or 4+ years of related experience
• Required Technical Skills: Familiarity with one or more of the following technologies: Cloud technologies, Red Hat Enterprise L inux, Windows Server, Windows Workstation, VMWare, PKI, Encryption, TCP/IP networks, Access control models, network and security monitoring tools, and Cross Domain Solutions, shell scripting, remote administration skills
• Security Clearance Level: SECRET, DEA Suitability required
• Required Skills and Abilities: Strong oral and written communication skills, problem solving and attention to detail
• Preferred Skills: Shell scripting, remote administration
• Location: On Customer Site
• US Citizenship Required

GDIT IS YOUR PLACE:
• Flex-time within on-site requirement
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements

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Years of Experience
4 + years of related experience

* may vary based on technical training, certification(s), or degree

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Certification

Travel Required
None

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Citizenship
U.S. Citizenship Required

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.