Digital Account Management Manager

• Develop, execute, and share a comprehensive client retention cycle, ensuring proactive communication and understanding of client objectives
• Analyze effectiveness of digital campaigns
• Set up a list of KPIs to track each client
• Offer strategy recommendations to clients to increase their ROI
• Prepare and present reports on campaigns progress as well as post campaign analysis
• Be an expert on the Agency's digital marketing offerings and developing and understanding media plans
• Lead meetings around campaign status and marketing plans
• Foster long-term relationships with client, anticipating challenges and identifying opportunities for growth
• Assist account managers with discrepancies to expedite a resolution and reconciliation
• Train and mentor other Account Managers
• Other duties as assigned

Requirements:

• Bachelor's Degree
• 5+ years of working as a Digital Account Manager
• 5+ years of experience managing social campaigns
• 5+ years of experience managing Google AdWords campaigns
• Must have advanced knowledge of programmatic
• Must be Google certified
• Must have experience in communicating with clients directly
• Proficient with Microsoft Excel
• Must be able to read and interpret analytics
• Must be able to work at a fast pace and have good time management skills
• Must be self-motivated, proactive and highly organized
• Must be available and responsive by phone, email, IM and video calls