Manager, Revenue Operations

Duties & Responsibilities:

• Responsible for regional level Annual planning (Bookings Targets, Operating Models, HC Targets, Territory Design, Quota Assignment). Translate business and financial targets into sales initiatives and priorities.
• Manage the design, implementation, and reporting of pipeline management forecasting, planning, and budgeting processes. This includes the implementation of systems to support revenue operations management including forecasting, like Clari or Anaplan.
• Establish a team approach that delivers high levels of quality, accuracy, and process consistency in all key revenue operations activities.
• Coordinate cross-functional efforts to ensure the commercial organization is measuring and achieving against objectives and core measures of organizational success.
• Partner closely with leadership in preparing executive management presentations regarding commercial organizational performance and key performance measurement indicators.
• Manages teams and processes that ensure operational excellence and productivity across all Sales, Marketing, and Customer Success functions including the optimization of sales channels and resources through the quota program and successful hiring and deployment of top talent.
• Work with marketing to drive demand management and lead generation programs.
• In partnership with HR and Finance, responsible for organizational and role effectiveness efforts across Sales, Customer Success, and Marketing to deliver best-in-class productivity and support.
• Data management and governance of critical data objects to ensure data is organized, complete, and accurate, and adheres to business requirements
• Creation of datasets and reports necessary to drive effectiveness in Revenue Operations and enable analytics and reporting
• Maintain territory and account assignments based on analytics and total addressable market insights
• Works closely with senior sales leadership to define optimal performance measurements and performance management programs to ensure organizational success.
• Develops and maintains KPIs, dashboards, and reporting to provide insight into state of sales. - Develops and monitors key sales reports and take responsibility for the efficient distribution of sales reports and other data essential to the sales organization.
• Provides key inputs & recommendations into the global sales compensation design, spiffs and other rewards.
• Represents Region with key business partners (Finance, Marketing, HR, Enablement, etc.)

Requirements:

• Bachelor's degree required; MBA preferred.
• 7 years plus of experience in sales/business operations, with a demonstrated history of improving sales productivity by providing data-driven insights preferably in the software/technology industry.
• Minimum of 3+ years' experience in a management capacity and supervising team members
• Data-driven mind-set with proven experience utilizing metrics & insights as tools for informed decision-making.
• SaaS - Demonstrated leadership experience within cloud-native businesses, and a proven track record of managing recurring revenue models.
• Prior experience implementing revenue operations tools for improving forecasting and pipeline management.
• Deep knowledge of or similar CRM system is required. Experience with leveraging technology to positively impact business performance is desired
• Deep experience with Business Intelligence tools, preferably Domo.
• Proven experience leveraging reporting automation tools (AI, ML, RPA, etc.) to improve processes.
• Proven experience leading transformation, business process improvement, business process management or process operations on a large scale.
• Proven ability in partnering skills and influencing without authority.
• You are curious and tenacious: asking questions and seeking answers is part of who you are and using your creative skills to create transformative change in an organization excites and motivates you.
• Excellent interpersonal skills - ability to collaborate effectively in a team and build strong relationships with stakeholders at all levels of the Commercial Organization.