Sales Manager

A Day in the Life and the Impact You'll Make:

Primary responsibility will be to generate new account business specially in EMC and Type Approval Services while also growing and maintaining existing accounts business. The Sales Manager will be responsible for revenue, growth, and customer service targets. In addition, will be the primary business contact with new customers and serve as the customer advocate, the "voice of the customer." DEKRA is a provider of testing and engineering services to multiple industries including Automotive, Telecom, Wireless, Medical, and Consumer Electronics. To be considered, although experience in selling product testing services is highly desired, we will consider 5 years of outside B2B sales experience, to include new account/customer development, selling in a technical/engineering environment to one or more of the following industries: Aerospace, Defense, Space, Telecom, Wireless, Medical (Preferred), and Consumer Electronics.

What You'll Do:

• Under general supervision, the Sales Manager is responsible for new account development and expanding existing accounts. The Sales Manager sells DEKRA's services to customers in medical and other industries.
• Identify and pursue prospects through various lead generated activities, including tradeshows, direct mailing, advertising, cold-calling on key industry players, and referral program.
• Identify new opportunities and drive conversations forward by advancing sales through the sales process including quoting, follow up, booking, and post sales activities.
• Meet with prospects to understand their purchase decision makers, decision making process criteria, and their needs.
• Support the development of sales presentations to grow the clientele for DEKRA's services.
• Provide value propositions, handle objections, prepare quotes, and close sales by getting prospects' commitments.
• Retain existing customers that are not managed by account management teams. Develop strategic customer loyalty and success plans by working closely with operations.
• Increase the loyalty, retention, and growth of large strategic accounts by facilitating the completion of complex projects and improving the efficiency at which those accounts do business with DEKRA
• Perform other duties as directed.

What You'll Bring:

• Education: Bachelor's degree required
• Experience: 5 years of directly related experience
• Ability to communicate effectively and concisely.
• General knowledge of company policies and sales processes.
• Demonstrated ability to execute projects to stated objectives.
• Knowledge of the Wireless Industry (Wireless within Medical Vertical will be good to have)
• Must be eligible to work in the US without sponsorship
• Understanding of regulatory RF/Wireless testing, EMC and certifications including FCC, TCB, ISED Canada CB, and EU NB program requirements (Europe: RED, EMCD, LVD, Medical Safety specially in EN60601. US: FCC Unintentional, licensed, and unlicensed transmitters, Canada: ISED Canada RSS, RSP and ICES standards. Cybersecurity.

Physical Considerations:

• Must be able to work in a variety of client locations, environments, and conditions. This may include climbing stairs, walking long distances, walking on rough and uneven terrain, walking through client work facilities, working in heat/cold conditions, indoors and outdoors.
• Must be able to accommodate working various shifts as client activities are scheduled.
• Must be able to withstand the rigors of extensive travel; including long periods of driving, etc.
• Ability to perform work in a fast-paced environment.
• Ability to lift 25-50lbs (e.g. luggage)
• Ability to work in a general office environment
• Ability to handle extended periods of computer-based work, including telephone
• Ability to work flexible and long hours, as needed

Travel Considerations:

• Domestic travel required, estimated up to 30%

What You'll Receive for the Value You Bring:

Compensation:

The base pay for this position is $86,800 annually to $128,400 annually. Actual pay is based on several factors including market location and position-related knowledge, skills, and experience.

Benefits:

DEKRA North America strives to provide a competitive benefits package to colleagues and promotes physical, emotional, and financial well-being. Colleagues can self-select from our benefits to create a package unique to their needs. These benefits include access to competitive health care and retirement benefits, paid time off, mental health well-being resources, and opportunities to learn and develop. Below is a list of benefits we offer our colleagues:

Health & Well-being Benefits:

• Health care benefits: medical & prescription, dental, vision (including Domestic Partners)
• Critical Illness & Hospital Indemnity supplemental insurance
• Company Health Savings Account contribution
• Flexible Spending Account for eligible health care and dependent care expenses
• Paid time off such as vacation, sick leave, and floating holidays
• Mental and emotional support resources through our Employee Assistance Program
• Wellness Program to increase activity and health habits, with ability to earn participation rewards
• Paid Parental Leave
• Travel Assist (Domestic/International)

Financial Benefits:

• Participation in a 401(k) plan, with an employer match
• Company paid Short- & Long-Term Disability benefits
• Group term life insurance with options to buy-up for self and others
• Tax-free Service Awards

Growth and Development Benefits:

• Education Assistance Program
• Student Loan Repayment Assistance
• Internal training and development resources to grow your career
• Annual Career Goal Setting and Performance Review cycle participation

This list provides an overview of benefits provided for US-based colleagues; the DEKRA North America Employee Benefits Guide outlines plan details and further related eligibility requirements.

Additional Position Details:

• Reports to: Director of Sales
• Work Model: Hybrid or Remote
• Work Location: DEKRA Testing and Certification, Sterling Office & Lab, 405 Glenn Dr Sterling, VA 20164 or US-based Remote
• Supervises Others: No
• Status: Full-time; Regular
• FLSA Classification: Exempt
• Visa Sponsorship Eligibility: This position is not eligible for Visa Sponsorship
• Relocation Eligibility: This position is not eligible for relocation

About Us:

As a global provider of comprehensive services and solutions, we help our customers improve their safety, security, and sustainability outcomes. DEKRA is the world's leading testing, inspection and certification (TIC) companies offering innovative professional services in the fields of vehicle inspection, expert appraisals, industrial product testing & certification, management system certifications, leadership consulting, and much more. DEKRA is a purpose-driven organization with a deep passion to make the world a safer place on the road, at work, and at home. In DEKRA, you will be part of a continuously growing organization with a near 100-year history involved in more than 50 countries on five continents.

We hope you'll consider a career with DEKRA North America as we strive to become the Global Partner for a Safe World!

DEKRA North America is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

DEKRA North America is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please emaildekra.hr.na@dekra.com,or call +1 (770) 971-3788. We will make a determination on your request for reasonable accommodation on a case-by-case basis.