Guest Relations Operations Internship - Part-time

Six Flags’ internship program offers a unique opportunity for college-level students to gain hands-on experience in the hospitality and amusement park tourism industry. As an intern, you will be placed within a Admissions department and tasked with day-to-day operational duties that support the overall success of the park. Through your work, you will develop leadership skills and provide excellent guest service. You will work closely with a team of professionals, collaborating on group projects to ensure the successful operation of your assigned position. You will have the opportunity to learn from industry experts and gain invaluable experience that will set you apart in your future career. Throughout the program, you will receive support and guidance from Admission leadership team. You will be encouraged to ask questions, share your ideas and take on additional responsibilities as you develop your skills. At Six Flags, we believe that the internship program is a valuable investment in the future of our industry. We are committed to providing our interns with the tools they need to succeed and we are excited to see them grow and thrive within our organization.

Responsibilities

• As part of their internship, individuals will have the opportunity to gain hands-on experience by leading a team of employees and providing them with guidance and direction while they interact with numerous guests on a daily basis.
• Participate in Team Leader meetings.
• Acquire knowledge about scheduling procedures
• Collaborate in creating and implementing safety and guest experience improvements.
• Complete one project benefiting at least one part of the Guest relations department determined by management.
• Attend seminars held by various departments within the park.
• Park tours with members of your leadership team
• Planned meeting sessions with members of the park’s leadership team
• Work on a real-world business case as a team project with other Interns and present your findings and recommendations directly to Senior Leadership.

Requirements

• At least 18 years of age 
• Available to work flexible hours including nights, weekends, holidays, and extended hours 
• Ability to work indoors and outdoors, in a variety of weather conditions
• Excellent human relations and communication skills
• Must be willing work in all 3 parks (theme park, water park, and safari tolls)
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must promote and support a “team” work environment by cooperating and helping co-workers.
• Must adapt to changes easily.
• Must tolerate a fast-paced environment.
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines. 

• Requires continuous standing, bending, walking, hand/eye coordination, lifting, vision, hearing, and speech. Requires frequent kneeling, manual dexterity, gross motor skills, and color definition. Requires using a telephone. 
• Must be able to lift and carry 25 lbs consistently. 
•  Must be comfortable with heights in excess of 10ft. 

Other Functions: All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.

 *Please be sure to attach a resume, applications without it will be not be considered for the position. * 

Six Flags Entertainment Corporation is the world's largest regional theme park company with 26 parks across the United States, Mexico, and Canada. For more than 58 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags Great Adventure is to create fun and thrills for all ages.   

What's in it for you?  

• Join seminars with key leaders at the park and corporate levels to discuss their journey and experience
• Scholarship Opportunities  
• Professional Development  
• Free Food for Memorial Day, Fourth of July and Labor Day  
• Exclusive Rides parties for all employees. 
• Complimentary tickets  
• In-Park discounts and more!