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Use left and right arrow keys to navigate
Verified Pay $11.00 per hour
Hours Full-time, Part-time
Location Jonesboro, Arkansas

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$11.00

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About this job

Jonesboro, AR-Customer Service/ Ground Security/ Ramp Agent

Description Air Choice One is seeking an addition to our team with a passion for helping others. This individual will be polite, upbeat, and professional with the desire to provide amazing customer service to our passengers.

**Duties and Responsibilities include, but are not limited to:**

Ensure safety is the primary consideration in all operations

Consistently act in the best interest of both the Company and its customers

Ensure courteous and efficient customer service is provided to all customers

Process flight reservations over the phone and in person/airline ticketing

Assist customers with questions regarding flight schedules

Notify customers about changes in flight schedule

Provide information about airport security and baggage requirements

Respond to customer inquiries

Handle and resolve customer complaints

Maintain a working knowledge of Airport Operations procedures

Handle passengers' luggage (including loading/offloading)

Marshal Company aircraft in and out

Operate Company vehicles when required

Ensure safe and efficient station ramp operation

Ensure all FAA, TSA, DOT, and Company policies and procedures are properly enforced

Other duties as assigned

Requirements **Skills and Qualifications:**

Basic Computer Skills ability to learn reservation systems

Ability to perform simple mathematics

Ability to read and interpret tags, labels, and manifests

Ability to work outdoors in all weather conditions

Ability to lift 50 pounds

Previous airline and/or customer service experience is a plus

Ground Security Coordinator training provided

Aircraft Marshaling, Hazmat and Customer Service training provided

**Education and Experience:**

High School Diploma or equivalent

**Hours:**

Part-time (15-20 hours weekly) Flexible Hours- Evenings, Weekends, Holidays

Varied shifts in a 24/7 operation/including holidays

**Compensation:**

Biweekly pay at $11.00/Hour

Background check and drug testing will be performed.