Mission Support Specialist

Description

• Coordinating and assist with staff travel requests.
• Posting and distributing client and organizational updates and notifications to all staff.
• Daily collection of all paperwork, lost and found, money, used recyclable products and deliver supplies on as needed basis.
• Tracking all Government Furnished Equipment (GFE) including Keys, radios, headsets, etc.
• Coordinating maintenance repairs of equipment.
• Acting as VAP Administrative Coordinator responsible for Property / Lost & Found Database including tracking of lost and found items; responding to return calls / emails about lost and found items in question; coordinating shipment of items back to passengers / headquarters; and completing end of the month donations / destructions.
• Acting as Customer Service Liaison for passenger claims including updating pre-claims database, responding to passenger claims, assisting with investigations, and coordinating resolution of claims.
• Reconciling expenditures for parking bills and adjust for new hires / terminating employees.
• Completing purchasing requests, track orders and resolve any vendor issues, and maintain supplies.
• Recording all travel or reimbursement for employee travel expenses accrued due to travel or payment and ensure all forms / receipts are sent to headquarters for payment.
• Maintaining master employee information and seniority rosters.
• Assisting the Human Capital with the distribution of any employee materials or required forms.
• Coordinating communication between management and Corporate Human Capital regarding leave tracking, counseling and other required documentation.
• Maintaining the employee SharePoint site including posting and deleting any documents as instructed by management.

• Human Resource experience.
• Ability to provide advanced administrative and business support to the management team.
• Proficient with Microsoft Outlook (E-mail Word Excel and PowerPoint) at the intermediate to expert level. Able to generate reports statistics timelines tables and correspondence.
• Proficient in the use of Microsoft SharePoint and Office 365
• Ability to gather compile review and analyze data.
• Ability to effectively communicate verbally and in writing.

• Ability to use sound judgement in resolving issues knowing when to escalate and making recommendations.
• Ability to problem-solve moderately complex issues.
• Ability to multitask and possess excellent organizational skills.
• Excellent verbal and written communication skills.
• Excellent customer service skills.

• Education Requirement: High School
• Can Additional Years of Experience Substitute for Degree?Yes
• Preferred Minimum Years of Overall Experience:2
• Preferred Minimum Years of Specific Experience in Field:2
• Minimum Clearance to Start:Public Trust
• Work Status Allowable:US Citizenship