Senior IT Business Analyst

Senior IT Business Analyst

Baton Rouge, LA, USA Req #702

Friday, February 9, 2024

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today, and position them for success tomorrow.

Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients.

Our reach extends globally, with offices in the United Kingdom, Israel, India, the Cayman Islands, Singapore, and Ireland.

The Senior Consultant - IT Business Analyst is responsible for providing Business Analysis, requirements definition, and software testing support to client facing projects in support of the Firm's strategy and initiatives. Projects include custom software development, system integrations, and business intelligence projects. The position acts as a project liaison between application end-users and the technical development to clearly align business practices with solution requirements and functionality. This position also assists in the support of all solution quality assurance and user acceptance testing.

QUALIFICATIONS:

• Bachelor's degree in Business, Computer Science, Information Systems and Decision Sciences, or a related field is required.
• 4+ years of relevant experience may substitute education requirement.
• 3+ years of direct experience working on Agile software development or business intelligence project is required.
• 1+ year of experience in leading, building, or managing small to mid-size Agile teams is preferred.
• No Certifications required.
• Experience with Agile application delivery processes, system development life cycle, business assessments, and programs such as JIRA, Confluence, Zephyr, TestRail, TFS, Azure DevOps is preferred.
• Working knowledge of Scrum or other Agile methodologies.
• Must be able to gather business requirements and refine existing business requirements into project requirements via a product backlog.
• Desire to develop Agile project management skills with the future ability to manage multiple projects and tasks with a strong attention to detail and accuracy.
• Must be able to lead or support solution Quality Assurance testing to ensure product quality.
• Must be able to work in a dynamic, fast-paced, innovative, and continuously changing environment.
• Must have excellent interpersonal, written and verbal communication skills. In both business and technical environments. Professionally and appropriately communicate with a diverse group of individuals.
• Must demonstrate a positive attitude and proactive nature.
• Must exhibit a high degree of professionalism and maintain the highest level of confidentiality.
• Ability to work independently and within a team.
• Technically proficient to perform at an intermediate or advanced level with respect to the Microsoft Office Suite of products (specifically Excel, Outlook, Word, SharePoint).

RESPONSIBILITIES:

• Performs assessments of business needs and assists developers to translate these needs into project requirements
• Tracks and confirms business system development and impletation efforts. Helps identify impediments for Agile teams.
• Supports the creation of regular reports on project progress, blockers, milestones, and resource needs.
• Works with supervisors to identify and understand engagement scope, manage day-to-day acitivies of completing work, and assist with oversight of client deliverables.
• Serves as a liaison between technical and non-technical departments by establishing project backlog.
• Ensures project documents and plans are complete, current, and stored appropriately.
• Facilitates requirements gathering sessions to identify business and system requirements.
• Analyzes design specifications, along with development teams, to identify possible project solutions.
• Communicates proposed solutions to end-users or clients for requirements acceptance.
• Tracks development work through the software development product life-cycle to plan to support project activities.
• Performs initial functionality testing of new applications and existing software enhancements to ensure they meet business requirements.
• Records and discusses test results with development team and project leadership to determine necessary next steps to ensure desired results.
• Ensures all work produced meets customer requirements before being released for User Acceptance approval and that all work meets the guidelines and standards defined for the team and the project.
• Identifies and resolves potential problems proactively in work produced or the production process that may lead to customer dissatisfaction.
• Performs effective version control management in all aspects of project documentation.
• Produces well-written, internal and external documents and perform workshops on areas of expertise and knowledge if required.
• Ensures developers are kept up to date with the latest problems requiring resolution and take ownership of issue until resolved.
• Assists team members with a resolution of work problems.
• Assists and advises internal customers on technical issues, resolving any incident calls allocated in a timely manner.
• Assists team in queries relating to the progress of any outstanding and ongoing problems or the functionality of the application software.
• Estimates effort and software testing resources required for tasks and ensures tasks prioritized effectively and testing tasks delivered on time.
• Builds and maintains trusted relationships with diverse group of clients, team members, managers, and subject matter experts.
• Monitors workload to meet billable hour expectations and performs timely reviews of work products prior to submission to a supervisor.
• Complies with the professional and Firm requirements (e.g., employee handbook requirements, time entry procedures), quality control document requirement, confidentiality requirements related to client, proposal, personnel, and job-related information.
• Attends and actively engages in training sessions and/or meetings as required.
• Maintains the required CPE for Firm and licensing requirements.