Senior Director of Solutions Engineering

Classification: Exempt / Non-Bargaining

Position may be located remote. #LI-Remote

Consolidated Communications, Inc. (CCI) is a leading broadband and business communications provider serving businesses and communities in over 20 states. Leveraging an advanced fiber network, Consolidated Communications offers a wide range of communications solutions, including: high-speed Internet, data, phone, security, managed services, cloud services and business marketing solutions. From our first connection over 125 years ago, Consolidated is dedicated to turning technology into solutions, connecting people and enriching how everyone works and lives.

We are seeking a highly skilled and professional Senior Director of Solutions Engineering to lead a team of sales engineers by developing and executing functional strategies to achieve key business objectives. Responsible for owning the pre-sales practice direction and purpose, setting and monitoring team goals, and clarifying department expectations, owning process and execution to ensure quality customer experiences. Pro-actively develop and maintain a team of high-performing sales engineers. Continually seek innovative methods for improving team performance and profitability.

You will have the opportunity to make a significant impact on our sales strategy and contribute to our continued success and growth here at CCI.

• Works jointly with sales leadership to create territory plans based on industry trends and company standards.
• Develop and implement innovative strategies to align with industry trends. Recommend and influence changes to policies and establish procedures that improve business practices and drives a better customer experience.
• Maintain status reports and training documents for a team of sales engineers and solution architects.
• Support unit sales plan through pre-sales and/or post-sales technical consulting.
• Directs a group of leadership and enterprise sales engineers, including identifying & hiring the best candidates and developing the existing team.
• Direct the team that performs:
  • All pre-sales technical support in sales presentations and product demonstrations.
  • Works with marketing and product management to define new products.
  • Business case development to ensure project parameters and profitability meet corporate defined goals.
  • Maintaining and/or establishing relationships throughout the cross functional organizations and becoming a valued member of the customer's strategic planning efforts.
• Ensure the appropriate resources are allocated to support unit sales efforts and deployment of value-add products.
• Sets long-term strategic goals and helps shape the future of the Commercial Sales organization.
• Represent Consolidated Communications in a positive light within the telecommunications industry.

• Bachelor's degree or the equivalent in experience
• A minimum of 8 years of applicable experience
• At least 5 years' demonstrable managerial experience.

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

Pay range (commensurate with skills and experience): $111,910 - $169,464

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.