People Operations Coordinator

Schedule: Monday - Friday (available on weekends as needed)

Rate of Pay: $27/hour

Position Description

The People Operations Coordinator will collaborate with all team member levels within the organization to challenge the status quo and bring the team member experience to the next level. The main focus of the role will be to support the overall People Operations function. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Responsibilities

• Think big, solve problems and get to the root of concerns, no matter how complex, be proactive and reactive in creating and implementing solutions.
• Responsible for hiring and onboarding team members in our HRIS system, Paycom
• Assist with general office duties including but not limited to, answering incoming calls, creating a welcoming environment for team members and visitors, and answering team member i nquiries and walk-ins.
• Complete accurate data entry and analysis on a consistent and timely basis.
• Manage employment records, including but not limited to I-9s, personnel files, OSHA logs, benefit information and employment records.
• Coordinate and execute people plans for team member recognition programs, employee relations, total rewards benefit programs, full-cycle recruitment, performance management and recruitment retention strategies.
• Must maintain the highest level of confidentiality; maintain the integrity of the department and property at all times .
• Maintain compliance with federal and state regulations concerning employment.
• Responds to all customer calls and requests in a diligent and courteous manner
• Assist with the preparation and delivery of the new hire orientation,
• Assists with Uniforms,
• L eadership - Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
• Customer Service - Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
• Teamwork - Develop and promote teamwork and cooperation among co-workers
• Safety - Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
• Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•High School Degree or equivalent required, Bachelor's Degree preferred

•Previous experience in Human Resources and Hospitality

•Minimum of two (2) years coordinator experience required

•Working knowledge of California employment laws, reporting requirements, unemployment insurance

•Experience with Paycom, Greenhouse and Asana preferred

•Bilingual, English/Spanish and Required Technical / Other Skills and Abilities

•Excellent technology abilities in all Office applications such as Excel, Word, Power Point, Outlook and ability to quickly learn Asana, Microsoft Teams and other applications such as booking systems.

•Previous luxury hotel experience preferred

About Sensei

Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing.

Based on Dr. Agus' philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana'i, Hawaii in partnership with Four Season's lodging and food offerings by Nobu. In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. You can read our story here .

Traits We Value

• Loves a good challenge
• Resourceful and adaptable
• A strong sense of curiosity
• Embraces feedback and constantly seeks to improve
• Collaborative and knows how to get things done as part of a team

Compensation & Benefits

• Competitive compensation and benefits package
• 401k and FSA plans
• Wellness Benefit

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.