Bartender

Summary

ASM Global, the world's leading venue management and services company, has an excellent and immediate opening for the position of Bartender- ASM Global/ Capital One Hall. This individual will be responsible for handling/overseeing the procurement of all food & beverages, paper products, and other venue supplies to achieve optimum price value while maintaining superior quality to ensure outstanding guest service and financial profitability.

Project Description

Capital One Hall is a multi-venue theater complex presently under construction at Capital One Center, located on the campus of Capital One headquarters in Fairfax County in the Commonwealth of Virginia. Capital One Hall features a 1600 seat performance hall, a 250-seat black box, a rooftop park encompassing a 150-seat amphitheater and an authentic Biergarten. The venue encompasses a spectacular Grand Lobby and Terrace, both spaces perfect for unique performances, pre-show activities, smaller musical acts, corporate gatherings, and social events. This extraordinary, state of the art facility is located directly off the silver Metro line making it easily accessible locally and out of Washington D.C. proper. The anticipated performance season runs 12 months a year and will host a diverse, eclectic mix of entertainment including live music concerts, comedic acts, festivals and will proudly host many Fairfax County theatrical and symphonic groups including but not limited to organizations such as the Fairfax Symphony Orchestra, Washington West Film Festival and Ravel Dance.

Capital One Hall is owned by Capital One and opened in October 2021 and is managed by ASM Global, a Los Angeles based company and a world leader in facility management who will operate this extraordinary complex in the best interest of its client, Capital One.

What This Role Will Do

• Interact with guests in a natural, friendly demeanor
• Cultivate regular guests and repeat business
• Successfully complete a pour test prior to every shift, where applicable
• Suggestively sell both beverages and menu items to guests at the bar
• Deliver food items and beverage orders promptly
• Prioritize and organize drink orders
• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
• Record any equipment failure and/or safety hazards in bar log
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
• Ensure responsible alcohol service per local ordinance alcohol awareness training and ASM alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Maintain ASM safety and sanitation standards
• Perform Opening/Running/Closing duties according to ASM policy
• Prepare guest checks (on point of sales terminal) and process payment according to ASM policy
• Maintain bartender bank
• Perform cash pull / check out procedures
• Maintain appropriate Comp and Spill checks
• Required to occasionally work Special Events that are scheduled throughout the venue

What This Person Will Bring

Required:

• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to work late hours
• Flexible schedule
• Cash handling experience
• Must be able to lift or move up to 25 lbs using proper lifting techniques
• Skill in interpersonal communication and teamwork
• Physically able to pass a pour test and a mixology drill (timed)
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Awareness Training Certification or Equivalent

Preferred:

• 4 years work experience in high volume environment
• Experience recognizing valid ID's
• Experience in a live music/ performance environment

Physical Demands/Working Environment:

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

Supervisory Responsibilities

Directly works with other outlets and temp labor as directed.

Responsibilities include training employees as well as planning, assigning, and directing work, as required by F & B Manager. Works closely with all F & B managers and 3rd party catering staff

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Free employee parking

Opportunity to receive tickets to show on selective shows(limited availability)