You might also like
in New York, NY
Membership Services Agent - Per Diem
Verified Pay | $16.00 per hour |
---|---|
Hours | Full-time, Part-time |
Location | New York, New York |
Compare Pay
Verified Pay$13.93
$16.00
$28.58
About this job
The Membership Services Agent (MSA) is often the first interaction members, prospects, program registrants and guests have with the staff of the May Center for Health, Fitness & Sport. Their welcome must ensure a positive first impression. The MSA provides assistance and exceptional customer service to May Center members, program registrants, prospects, and guests. Responsibilities include ensuring that all individuals are greeted and given appropriate customer service, member check-in procedures are completed correctly, and that all point-of-sale transactions are processed efficiently.
- Ensuring that all member check-in procedures are completed accurately.
- Processing of memberships, guest passes and payment for personalized services.
- Selling Pro Shop items.
- Processing membership-related forms.
- Perform other related duties as assigned or requested.
- High School graduate or equivalent preferred.
- Previous experience working within a fitness center, spa, hotel, or hospital administration in a customer-facing role is preferred.
- Strong verbal communication skills and proven attention to detail.
- Friendly, engaging, and professional persona.
- Proven track record in providing high levels of customer service in a fast-paced, multi-tasking environment.
- Cash handling experience.
- Proficient with Microsoft Office Suite (Outlook, Word, Excel) and Zoom Experience and comfort with operating multi-line phone systems.
Work Hours and Environment
Shifts may include weekends and evenings working up to a maximum of 15 hours a week onsite.
Per Diem Compensation
$16.00/ hour