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in Washington, DC
Sales Support Specialist
•30 days ago
Verified Pay | $40,000 per year |
---|---|
Hours | Full-time, Part-time |
Location | Washington, District of Columbia |
About this job
Hotstart High-Efficiency Heat Pumps for standby generators save up to 75% in energy costs!
Hotstart designs, manufacturers, and sells innovative thermal management solutions for customers in a variety of industrial equipment markets. We are searching for a Sales Support Specialist to join our Customer Service team based in Spokane, Washington. This role will support our outside sales team by maintaining strong relationships with existing customer contacts and taking ownership of account management including order entry, scheduling, and customer communication, primarily for Railroad and Natural Gas Compression customers.
Primary Responsibilities: Support sales team by communicating closely on major accounts, issues, and new sales opportunities
Work directly with customers assisting them with product price and availability, order entry, order status, forecasting, and problem solving any issues or concerns
Coordinate customer demands with Planning, Production, Engineering, Quality Assurance, and Shipping to ensure on-time delivery and customer satisfaction
Provide excellent customer service with the goal of promoting long-term customer relationships
Provide support to the sales department in other areas and accept additional responsibilities as necessary
Qualifications: Strong communication skills – both written and verbal including excellent knowledge of spelling, grammar, and punctuation
PC Skills (including MS Word, Excel and Outlook)
Detail-oriented and highly proficient in data entry
Team player and self-motivated
Ability to prioritize workload and work on multiple projects simultaneously
Great attitude and lots of enthusiasm are essential
Education & Experience: High school diploma or equivalent
Data Entry and Customer Service background
Experience in an MRP production system preferred (Hotstart uses IFS).
Accommodations available for disabled individuals to foster success in essential functions.
Hotstart is a world leading manufacturer of industrial thermal management systems. Established in 1942 and ISO 9001:2015 certified, we have grown to over 200 employees in a modern manufacturing facility. The company provides a 100% premium-free benefits package highlighted by medical, dental, vision and life insurance; 401(k) with contribution matching and profit sharing, and educational assistance. Email resume to careers@hotstart.com . Hotstart is a drug-free, equal opportunity employer - M/F/Veteran/Disability.
Employment Type Full-Time
Pay Type
Starting Pay $38,000–$40,000 per year
Date Posted March 20, 2023
Valid Through May 26, 2023
Location Corporate & Manufacturing Headquarters
5723 E. Alki Ave., Spokane, WA 99212 USA
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