District Supervisor

Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.

For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.

If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!

The District Supervisor is the multi-unit manager on the front lines of our business. The position reports to the State Vice President Operations with a portfolio of six to ten branch Managers under direct supervision. Supervisors work closely with the Branch Managers to achieve district goals, including sales and profit objectives, client service, compliance, human capital investment and retention, and workforce excellence.

Duties and Responsibilities

• Enhances branch profitability, control and growth through effective leadership.

• Works with executive leadership to formulate and execute strategic plans.

• Assesses branch needs, market conditions, and competitive landscape.

• Identifies strategies to maximize sales and profits.

• Critically analyzes data and translates that into a plan of action.

• Challenges and motivates Team Members in an atmosphere of mutual respect, while establishing expectations, setting standards and providing timely, effective feedback.

• Communicates to Team Members company, district and branch initiatives.

• Directs Branch Managers and personnel in setting and accomplishing collection goals and monitors to ensure all personnel are following both the letter and the spirit of the FDCPA (Fair Debt Collection Practices Act).

• Trains Branch Managers and personnel and monitors strict compliance with UDAAP (Unfair or Deceptive Acts or Practices).

• Audits branch compliance with all company policies and procedures as well as state and federal guidelines, laws and practices.

• Directly selects, trains, and manages performance of branch managers.

• Provides highly visible and active guidance to all Team Members in the district.

• Provides a positive, performance-driven work environment wherein the Team Members are valued and their professional development is a priority.

• Develops and mentors Team Members, while creating succession plans for the district.

• Builds a culture of inclusiveness and fairness.

• Completes district administrative activities such as weekly reports.

• Counsels and provide guidance to branch managers to achieve operational objectives, including communication of appropriate company policies and procedures.

• Fosters an environment of high levels of integrity and ethics are standard.

• Leads by continually modelling ethical business practices.

• High School Diploma or Equivalent

• Minimum of 7 years' experience in consumer finance industry.

• Valid Driver's License and access to a dependable automobile with liability insurance coverage.

• Must pass drug screen, criminal and credit background checks.

• Bachelor's degree from accredited institution.

• Willingness to relocate for career advancement.

• Excellent knowledge of consumer finance industry.

• Leadership qualities.

• Passionate about excellence.

• Above average communications skills.

• Customer service oriented with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.

• Calm under pressure.

• Proven ability to multi-task and organize effectively.

• High degree of integrity.

• Sales mentality.

• This position primarily works in different on-site Branch offices and spends approximately 25% of the time driving to locations.

• High degree of self-confidence.

• Interpersonal assertiveness.

If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link:

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.