Senior Administrative Assistant, Clinical Effectiveness and Decision Science (CEDS)

Department: Science, Clinical Effectiveness & Decision Science (CEDS)

Reports to: Program Manager, CEDS

About Us

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

Position Summary

The Senior Administrative Assistant provides high level, complex and confidential administrative support to the assigned Program Directors within the Comparative Clinical Effectiveness Research (CER) division. The Senior Administrative Assistant will perform a variety of administrative tasks with a sense of urgency and exceptional attention to detail. They will also be expected to maintain databases and coordinate special projects by developing project plans and schedules.

Duties and Responsibilities

• Provide high level, comprehensive administrative support to CER Program Directors including proactive calendar management.
• Execute assigned tasks/activities including communicating meeting and conference call arrangements, meeting materials, coordinating logistics, etc.
• Schedule and make advance preparations for meetings: provide critical background information, including schedules and agendas, handouts and other related material.
• Coordinate travel and accommodations for staff attending external meetings.
• Coordinate logistics for internal meetings.
• Handle and maintain calendars and multiple scheduling demands using Outlook and other technology tools.
• Serve as the primary contact when the leader is not available and ensure requests/issues are appropriately addressed and resolved.
• Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
• Create and maintain organizational systems for files and materials for the leader and assigned department.

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

• Efficient and organized with a keen attention to details.
• Maintains confidentiality, exercises discretion, good judgment and initiative.
• Possess poise, confidence and communication skills to interact with and represent the leader with board members, other organizational representatives, grantee partners, media, and the general public.
• Excellent calendar management skills, including the coordination of complex executive meetings.
• Ability to build and cultivate personal relationships; relate to people from diverse backgrounds, sectors and experiences; and engage people in person and by phone.
• Ability to maintain composure, adapt and succeed in a rapidly changing, fast-paced, environment.
• Demonstrated ability to anticipate needs and address needs.
• Excellent written and oral communication skills.
• Demonstrated ability to be self-directed, take initiative and see projects through to completion.
• Initiative to solve problems and create effective solutions.

Conflict of Interest.

PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one's decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI's website. Disclosures must include all financial, business, and personal associations with any health or healthcare-related organizations. Disclosures should include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one's decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit

PCORI conducts background checks on all applicants.

PCORI's Commitment to Diversity, Equity, and Inclusion:

PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion . All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.

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