Data Center Operations Technical Lead

Transform technology into opportunity as a Data Center Operations Technical Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Data Center Technical Lead you will help ensure today is safe and tomorrow is smarter.

The Data Center Technical Lead support a team of operations personnel to manage the data centers, ensure alignment with Service Level Agreements (SLAs), manage/approve maintenance schedules, shipping, receiving, rack management, cable plants, equipment refresh, installation/de-installation and full responsibility for proper operations and readiness to support HHS mission.

HOW A DATA CENTER MANAGER WILL MAKE AN IMPACT

• Manages data centers and optimizes its ongoing operations by utilizing Data Center Infrastructure Management (DCIM) technology
• Leads operations team and works with team of technicians, engineers and other professionals to ensure that everything is running smoothly.
• Ensure that all systems are functioning properly at all times. This includes ensuring that power supplies are working correctly, maintaining proper airflow within the facility, monitoring temperature levels, etc.to ensure HHS mission readiness.
• Works with the Network Operations Center to ensure appropriate monitoring and alerting is in place and proactively escalating the potential for events.
• Ensure all IT Datacenter infrastructure is managed to fulfill business needs through ongoing maintenance and support
• Manage information technology systems, networks, hardware, software, storage and as well as outsourced partnerships
• Accountable for the daily operations, support, backup, recovery and efficiency of server systems, data stores, and related enterprise framework
• Responsible for the oversight, management and coordination of primary & secondary data centers and public & private cloud environment
• Develop, monitor, and manage KPI's for all infrastructure systems
• Develop and document processes, procedures, policies, and best practices for all infrastructure systems
• Create the business continuity plan along with its disaster recovery strategy; Exercise the disaster recovery plan at least once a year in coordination with HHS ITIO staff\partners
• Manage the delivery of agreed technology and support services within an approved budget and via a team based, customer centric approach.
• Evaluate and recommend new technological systems and vendor products to develop system solutions that match or pre-empt business requirements as well as managing selected vendor relationships as required
• Manage and mentor junior staff
• Ensure effective communications and interaction with key associates involved in the delivery of the infrastructure solutions
• Develop and maintain installation, configuration, and maintenance procedures and checklists
• Provide 24 x7 x 365 support for technical issues, take task ownership, and facilitate till properly resolved
• Participate in on-call activities and follow escalation process to support the infrastructure 24 x 7.

WHAT YOU'LL NEED TO SUCCEED:

• Education: Bachelor of Arts/Bachelor of Science
• 5+ years of related experience
• 2+ years of experience and success managing large data center operations
• Demonstrated Communication (Verbal/Written) skills a must / Problem Solving
• Must have the ability to be "on-call" to provide support for 24/7 environment
• Location: Rockville, MD Customer Site (Hybrid)
• Clearance: Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting.
  • US Citizenship or Green Card Holder required
  • Must have been in the US for at least 3 out of the last 5 years.

GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#GDITFedHealthJobs

Work Requirements

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Years of Experience
5 + years of related experience

* may vary based on technical training, certification(s), or degree

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Certification

Travel Required
None

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.