Restaurant Operations Manager | Dining and Entertainment Concept

Job Description:

Our Operations Managers are the HEART of our operations. The Operations Manager is tasked with leading a team and managing multiple areas in a fast-paced work environment. In addition, the Operations Manager is responsible for making decisions in a timely manner, understanding and achieving financial goals, and leading their team to work in a collaborative effort to exceed guest expectations. 

What we're looking for:

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene.
• There isn't a station you cannot work and a team you cannot lead!
• You have a friendly, engaging management style that our Guests and employees would enjoy!
• You are able to communicate to your team in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level!
• People, got to like them, they are the MOST important asset!
• Feel the power! You get to build a team that is the envy of every other concept!
• You are the head coach of a talented group of BOH employees, and you are responsible for hiring, training, developing and retaining the best in the industry.
• You HAVE TO celebrate your team's successes, train them on the latest menu rollouts, and develop their strengths.
• You get to drive results through your team.

You Got It...

• The "You Got It" attitude is contagious - it starts with you, extends to your team and makes our Guests love eating here
• You lead from the front and set the FUN (PACE & TONE) for the shift.
• There is nothing you would not do for your TEAM! And there is nothing we would not do for YOU!
• We strive for 100% "guest satisfaction. If they need something on the fly, this means that you and your team are cooking really fast!
• You get to come up with creative ways to motivate your team!
• Your "office" is the BOH and you help create the positive tones!
• We are passionate about winning and love to celebrate success - you work hand-in-hand with the rest of the management team to drive financial results in your store to new heights.
• Safety first. You create a well maintained, safe, secure, and sanitary environment
• And, because we expect you to "Act like you own it," your job includes everything listed above PLUS the ever-popular "other duties as assigned." If you see a need, meet it; if you have an idea, share it; if you see a team member needing help, jump in and lend a hand!

Working Environment

• Non typical Restaurant environment. We have great food, millions of dollars' worth of games, host the best Special Events and have thousands of people coming to have FUN!
• Dress to impress, keep your Chef Pants and Coat pressed and ready to go!
• Our business is nights, weekends and holidays and our Managers know that is our niche'

The physical demands

• Work days, nights, and/or weekends as required.
• Work in noisy, fast paced environment with distracting conditions.
• Move about facility and stand for long periods of time.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Must have regular and predictable attendance.