Technical Writer

Technical Writer

We are looking for an experienced technical writer to join the PartsWatch team. The ideal candidate must be able to create and publish system-related help documentation mainly used by our client base for information and training.

This position requires precise documentation and clear communication skills, along with the ability to quickly learn the intricacies of the PartsWatch business management system. Must be a self-starter who can work productively in their home office.

·         4 or more years’ experience authoring and editing end-user documentation.

·         Strong interpersonal, written, and verbal communications skills in English

·         Must be fluent in Microsoft Word

·         Must be able to capture and edit screen graphics 

·         Must be able to contribute with limited assistance

 

Key Responsibilities:

·       Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements

·         Author online help documentation 

·         Script, record and publish training videos

·         Assist with AI training

·         Research, prepare, review, revise, and maintain technical documents.

·         Translate technical information into simple terminology understood by end-users.

·         Assist Business Analysts in creating technical documentation from client requirements.