Sales Coordinator

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location:

 

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Overview:

The Sales Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth sales operation.  He/she is also responsible for providing attentive, courteous, and efficient service to all guests.

Responsibilities:

• Answer telephone and email messages. Respond accordingly.
• Manage all incoming catering inquiries and distribute
• Maintain and stay abreast of the latest computer programs/innovations (as applicable).
• Assist with catering event resumes and distribution
• Manage BEO distribution and event guarantees
• Create Menus and Event Collateral.
• Filing all pertinent correspondence promptly.
• Handle correspondence about the department.
• Maintain an adequate inventory of office supplies.
• Responsible for the smooth operation of the office.
• Type and distribute meeting minutes.
• Maintain trace files as needed.
• Prepare Banquet Event Orders (BEOS) and Group Resumes as needed
• Greet guests/clients/employees when necessary.
• Attend meetings/training as required by management.
• Must be proficient with Microsoft Office and Delphi FDC

Qualifications:

• High School diploma or equivalent required, and experience in a hotel or a related field preferred.
• At least 3 to 5 years of progressive experience in a hotel or related field preferred.
• College coursework in related fields is helpful.
• Computer knowledge/skills required.
• Flexible and long hours are sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.