Office Manager / Executive Assistant to CEO

About Us

For almost 10 years, South Shore Roofing has been known to provide the most reputable roofing experience for homeowners. We have set the industry standard for the highest quality work combined with exceptional customer service.  With over 400+ 5 Star Google reviews – our homeowners agree. Our well deserved reputation has been earned through a daily, weekly, monthly and yearly pursuit of our company goal. Which has, is and will continue to be creating extraordinary customer experiences and final product excitement and satisfaction through personal authenticity, a positive problem solving mindset, a passion and drive for excellence, willingness to take accountability and honest transparency. If you want to work with a team of no-excuses, goal driven, positive, excited and passionate high performers who are and continually strive to stay the best in their field…then South Shore is for you.

The Position

South Shore Roofing is looking for a determined and intelligent office manager to work hand in hand with our CEO and Operations Director. This position will work at our physical office HQ each day and will handle many types of processes and on-demand tasks that will change and improve often. This role will help us run a tight ship together by effectively using checklists, written processes, and task management apps with priority levels and deadlines. The kind of person that will thrive in this will have an extreme attention to detail, speed, A1 computer skill, and multitasking capabilities. We will support you in this role with effective communication, direction, and always with a positive solution-oriented mindset from us. 

Responsibilities

• Phone System & Appointment / Calendar Management 

• On-Demand Tasks organized in a Task Management app with priorities and deadlines

• Customer Invoicing and Accounts Receivables - A/R

• Quickbooks Data Entry

• Company Equipment, Apparel, and Vehicles Maintenance, Inventory, and Inspections

• Building Permits and HOA Approvals

• Onboarding and Offboarding Employees - Equipment and Paperwork Only

• Warranty Issuing and Thank You Cards 

• Office Organization and Supply Management - Sales Folders and Documents, Cleaning, Storage, & Lawn Management

• Job Warranty and Rebate Data Entry

• On The Go Tasks Added to our Task Management app

Requirements

• Operations, office, or project management background for 2+ years using PC computers all day

• Fast typer 75+ WPM at least and fast & accurate computer speed

• Insane attention-to-detail -- near-zero mistakes. Visual acuity and speed is at the highest level

• Writing skills, grammar, spelling top-notch. 

• Able to solve problems with smart solutions and initiative.

• Job background has been high-speed work culture - juggling complex tasks all day - have a real sense of urgency.

• Excellent interpersonal skills with the ability to handle challenging conversations with clients when handling collections and problems.

• Strong organizational and time management skills with the ability to work without distraction and autonomously

• Ability to manage multiple priorities efficiently aka multitasking

• Ability to run the show in a fast paced environment where job duties can change depending on the needs of the company

• Great ability to handle stress - emotionally sound and resilient

Pay and Benefits

• Private Office

• Company Gaming Desktop Computer and 2K 165 FPS Monitor 

• Company Gas Card / Credit Card / Truck for Any Errand Running

• W2 Weekly Pay via Direct Deposit