Customer Service Representative

B&B Trailers and Accessories is a family-owned business that specializes in truck accessories and trailer products and repairs. We are looking for a customer service representative who can provide excellent service to our customers and assist them with their needs.

 

As a customer service representative, you will be responsible for:

 

- Greeting customers and answering their questions about our products and services

- Recommending the best solutions for their truck and trailer needs

- Processing sales transactions and issuing invoices and receipts

- Scheduling appointments for installation, repair, or maintenance services

- Handling customer complaints and resolving issues in a timely and professional manner

- Maintaining a clean and organized work environment

 

To be successful in this role, you should have:

 

- Some mechanical experience or knowledge of truck and trailer parts and accessories

- Familiarity with truck caps, tonneau covers, boat trailers, and other tow behind trailers

- Excellent communication and interpersonal skills

- A friendly and positive attitude

- Self-motivation and initiative

- Ability to work independently and as part of a team

 

We offer:

 

- Competitive pay with weekly overtime

- Paid time off and paid holidays after one year

- A supportive and fun work environment

- Opportunities for growth and development

 

If you are interested in joining our team, please send your resume and cover letter to ryan@bbtrailersinc.com. We look forward to hearing from you!