Travel Industry Sales Manager

** Travel Industry Sales Manager**

**Job Category****:** Sales **Requisition Number****:** TRAVE02523 Showing 1 location **Job Details**

**Description**

The Travel Industry Sales Manager is responsible for performing daily tasks that align with the sales department's long term goals and objectives, providing excellent customer service and telephone etiquette, and actively aspires to reach defined goals and objectives. Job duties include although are not limited to: solicitation of new business from the retail travel agent market via telephone solicitation, outside sales calls requiring travel, site inspections and written communication (50% of the time) and servicing the on property needs of VIP guests and top travel agency clients (50% of the time). Prepare correspondence to customers, internal booking reports and client contact maintenance. Participate in daily/weekly sales meetings, revenue management meetings and training. Work with other departments within the hotel to provide quality service to both transient and wholesale guests. Moderate to extensive travel required. Develop and maintain knowledge of market trends, competition and customers.

The Ideal candidate will have proven results handling guest services and will be capable of problem solving quickly. This person must be exceedingly well organized, flexible, and enjoy the challenges of supporting an extensive operation. The ability to interact with associates and guests alike, in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role. Expert level of written and verbal communications skills, strong decision making ability and attention to detail are equally important. This position will also have responsibility for selling/promoting SER and all products associated with the Stein Eriksen Collection.

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