Front Desk Agent
•Today
Estimated Pay | $15 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Latham, New York |
Compare Pay
Estimated Pay We estimate that this job pays $15.23 per hour based on our data.
$14.05
$15.23
$18.11
About this job
Job Description
Job Description
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to guest complaints in a timely and professional manner
- Complete shift checklist
- Any other duties as assigned by management.
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software.
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
'
Communication method(s) used:
- Phone
- In person
You might also like
in Latham, NY
$34
Gilbane Building Company • 11h ago
$19
$19
$17
Homewood Suites, Schenectady • 17h ago
$15.70
Restaurant Depot • 19h ago
Companies hiring hotel clerks
in Latham, NY
Nearby locations
Explore more hotel clerk jobs
in Latham, NY
Nearby Job Titles
Licensed Practical Nurses Jobs Radiologic Technologist Jobs Registered Nurse Jobs Nurse Practitioners Jobs Nursing Assistant JobsNearby Locations
Albany, NY Jobs Schenectady, NY Jobs Troy, NY Jobs Latham, NY Jobs New York JobsNearby Companies
Albany Medical Center Jobs Anchor Health Homecare Services Jobs Troy Center Jobs Uber Jobs Stewart's Shops JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 907480157 Posted: 2024-04-29 Job Title: Desk Agent