Pharmacy Technician

Essential Job Functions:

·       Perform functions and responsibilities of a Pharmacy Clerk.

·       Provide prompt, courteous customer service.

·       Utilize, update, and maintain data on Pharmacy computer system.

·       Operate cash register and scanning terminal.

·       Maintain Pharmacy files and records.

·       Order prescription merchandise from specified sources.

·       Process Third Party transactions and forms.

·       Call doctors’ offices for refill authorizations.

·       Fill and package nursing home accounts under direction of pharmacist.

·       Process prescriptions and maintain related systems under direction of pharmacist.

·       Able to effectively communicate with customers and associates.

·       Keep floors, clean, safe, and free from clutter.

·       Make a friendly impression on customers.

·       Keep inventory of current medications and process orders for new medication shipments.

·       Stock shelves with medications.

·       Follow all current rules and duties of the Pharmacy, Company, and State and Federal laws.

·       Must keep work area and equipment in a clean and orderly condition.

·       Be prompt, tactful, calm, courteous, and professional in all interactions.

·       Adhere to company policies and procedures.

·       Maintain equipment and facilities properly and safely in accordance with company policies and procedures.

·       Must be able to perform the essential functions of the position with or without reasonable accommodation.

Behaviors/Skills:

Some of the behaviors needed to successfully perform this position are:

Leadership Behaviors:

·       Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

·       Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

·       Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

·       Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.

·       Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

·       Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

·       Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

·       Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

·       Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

·       Willing to work weekends and holidays.

·       Effective written and verbal communication skills.

·       Ability to make intelligent decisions quickly.

·       Ability to multi-task and set priorities.

·       Personal initiative and follow through to completion.

·       Strong communication skills and diplomacy when dealing with people.

·       Must be able to read shelf tags, signs, product labels, training materials, and bulletins.

·       Able to interact with doctors’ offices.

·       Able to effectively use Pharmacy computer system and equipment.

·       Able to perform Pharmacy clerk and/or checker duties.

·       Confidentially regarding customer records is expected as a condition of ongoing employment.

·       Pharmacy Technician Certification or pass certification exam.

·       Vocabulary in pharmacy terms and abbreviations.

·       Knowledge of common drugs, dosage forms, and generic names.

Desired Previous Job Experience:

·       Pharmacy technician work experience or similar experience.

·       Past work record reflects dependability and integrity.

·       Knowledge of applicable laws and regulations related to employment practices, and safety.

Physical Demands:

·       Standing and Walking – Frequent standing and walking. Estimated total time 8 hours. Maximum continuous time up to 8 hours.

·       Sitting – No work activities require sitting.

·       Lifting and Carrying – Max weight 20 pounds, average weight less than 5 pounds, distance carried up to 15 feet.  Must frequently lift items under 10 pounds and items between 11-25pounds, and rarely lift 26- 100 pounds.

·       Climbing – Frequently climbing plastic two-step stool.

·       Other – This position also requires frequent bending, squatting, and kneeling, as well as constant use of either arm or both for reaching in all directions. Other requirements include twisting, neck flexion/extension, cervical rotation, frequent forearm movement, and frequent or sustained awkward wrist positions.

·       Work Conditions – Exposure to hot and cold temperatures, and sudden changes in temperature.