Banquet Server, Skyland Lodge

The Opportunity 

Delaware North Parks and Resorts is hiring seasonal Banquet Servers to join our team at Skyland Lodge in Shenandoah National Park, Virginia. As a Banquet Server, you will provide outstanding customer service while serving food and beverage products in a banquet setting, ensuring that Shenandoah National Park guests' needs are being met in a positive, efficient, and courteous manner. The ideal Banquet Server candidate will be friendly, positive, and able to work in a fast-paced environment.

 

Pay

Hourly wage can average $22.00 / hr (base pay of $9.00 / hr + tips) with top performers earning much more!

$10.00 - $10.00 / hour
Information on our comprehensive benefits package can be found at .

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fi
• Shared fire pit area for use in dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding

Benefits at Shenandoah

• Weekly pay
• Free shift meal or all meals included with on-site housing
• 30% discount on other meals
• Employee discounts - 30% off most items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

 

 

Responsibilities 

• Sets up tables for function in accordance with banquet event order
• Accurately transports food and beverages to guests in a timely manner
• Performs necessary tasks to service guests including: taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes
• Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
• Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints
• Replenishes food on buffet lines (if applicable)
• Maintains a safe and clean environment for guests and fellow team members
• Breaks down event according to company procedures

Qualifications 

• Must be 18 or older
• Minimum of 3 months' previous experience in food and beverage service preferred
• Excellent guest service skills
• Ability to work quickly and efficiently in a fast-paced environment
• Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly
• No high school diploma or GED required

Physical Requirements 

• Ability to stand or walk, including up and down stairs, for entire length of shift
• Ability to lift up to 35 pounds
• Mobility to maneuver between tables

Shift Details 

Day shift
Evening shift
Holidays
Weekends

Who We Are 

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.